Support Primary coaches for hitting, fielding or pitching sessionsProvide feedback to players and identify room for improvementWork with Coaches in new drills to optimize player development Use technological tools to measure players' development (Rapsodo, HitTracks)

• Support and Assist in the implementation of Microsoft Dynamics 365 for the Recovery Activation Program (RAP).• Gather requirements and Define business processes by working with business units (Program Management, Finance, Marketing and Communications).• Outline potential solutions to fulfill business needs• Create training material and assist business users in working with MS Dynamics 365.• Assist business users with implementing Campaign Automation and other communication strategies using ClickDimensions.• Define KPIs to measure business goals and system health,

• Create strategies for business development.• Gather information and document functional and non-functional requirements.• Design and implement workflow processes on Dynamic 365 for Sales and Marketing applications. • Responsible for the requirement, development, quality assurance, and implementation phases of all working projects. • Develop proposals, estimations, timelines, and project deliveries for potential clients.

• Worked with Cargill’s BA assessing functional, non-functional, and technical, and QA documentation. • Supported Cargill’s BA Team in projects related to Sales, Logistics, Transportation, ERP, CRM, and Warehouse Management System. • Performed QA tests and communicated reports with the results. • Provided support during the implementation and post-implementation phases, and also second level support for inhouse applications.

• Lead projects related to Sales, CRM, Transportation, Logistics, and Warehouse Management System by assessing Business Unit/Function needs and documenting business functional and non-functional requirements. • Engaged with business sponsors, users, stakeholders, vendors, development teams, project managers, and other IT professionals to ensure the success of the project development process. • Developed project effort estimation, listed project activities, identified roles, resources, planned procurement and licensing, and provided a project timeline for implementation. • Performed reviews with key stakeholders throughout the project’s lifecycle.• Coordinated activities related to user tests, change management, training, implementation, and post-implantation support to minimize an organizational impact during the GO-LIVE phase. • Managed and supervised third-party IT staff (Vendor's Consultants and QA Specialists) throughout the project’s lifecycle

• Integrated 10+ key accounts with the e-commerce platform. • Supported Sales Representatives on using the system/platform with processes such as receiving orders, integrating accounts, exchanging, and product catalog.• Lead projects related to e-commerce and Microsoft Dynamics CRM. • Provided training for business users on the e-commerce platform and Microsoft Dynamics CRM. • Managed e-commerce and CRM metrics, and provided data analysis reports to the management.

• Developed Java Script required for Microsoft Dynamics CRM 4.0 according to the technical requirements.• Exectued QA Test assigned by Technical Team.• Participated in the implementation of the Dynamics CRM.• Supported the integration of Microsoft Dynamics CRM 4.0 and JDE OW system.