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Eduardo Fischer is listed as Service Delivery Manager | Project Manager | Business and Analytics Consultant | IT Engineer at MedUX, a company with 61 employees, based in Greater Madrid Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Eduardo Fischer.
Eduardo Fischer previously worked as Service Delivery Manager | Project Manager | Business and Analytics Consultant at Medux and Apprentice Project Manager | PoC Project Coordinator at Medux. Eduardo Fischer holds Data Science Online Master, Information Technology from Soydata.
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As a highly dynamic IT professional with over 4 years of experience in Project Management (PM) and Service Delivery (SDM) in the telecom industry, I lead innovative projects in the highly competitive and rapidly evolving European market. My goal is to establish myself as a leader in project and team management with exposure to planning, executing and delivering projects in time within the allocated budget.I use Jira Cloud and Trello to organize my tasks, document my work in Confluence, and analyze and visualize data with MS Power BI and Exploratory Desktop softwares. I streamline and optimize processes using R language. My proficiency in these tools and skills enables me to manage projects efficiently and ensure customer satisfaction, resulting in recognition from senior management and key stakeholders for my valuable contributions.I'm particularly proud of three significant achievements in my current position at MedUX. First, I automated numerous daily tasks within the operations department, enhancing both data cleansing and delivery times. Second, I resolved a prolonged delay in deploying probes in Eastern Europe, which had been stalled for over a year, resulting in a 20% reduction in SLA penalties. Third, I managed to make some scope changes, making one of the projects I control 15% more profitable. These accomplishments demonstrate my ability to lead complex projects and drive business results with timely and successful implementation.I commit to achieving excellence and exceeding expectations in everything I do. I believe in building strong relationships with team members and clients to ensure the success of each project and drive results that deliver tangible business value.Authorized to work in Europe without sponsorship.I love growing my professional network. Feel free to connect with me.#SDM #PM
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Madrid, Comunidad De Madrid, España
As a Service Delivery Manager at MedUX, my role is to ensure that services are delivered seamlessly to our clients. I am responsible for three projects focused on the deployment of our robots and the analysis of data they collect to improve quality of service (QoS) and user experience (QoE) in fixed networks. One of the projects, with Vodafone Group.
Madrid, Comunidad De Madrid, España
Customer Support and Service Delivery Lead for PoC projects of two Spanish clients (MINECO and Government of the Canary Islands).Responsibilities:- Work closely with clients during the execution of Proof of Concept (PoC) to ensure their satisfaction and understanding of the process.- Prepare detailed and comprehensive final reports for clients to showcase.
Madrid, Comunidad De Madrid, España
Responsibilities:- Implemented Jira Service Management, configuring Service Desk portals for other departments and external clients.- Acted as Jira Service Management Agent, working on customer requests/issues and providing prompt solutions.- Automated internal operational processes using R programming language.- Conducted data cleansing process using.
Vigo, Galicia, Spain
As an Operations Associate Agent assigned to the ING Bank project (Loans and Mortgages), I was responsible for accompanying clients during the application process for a personal loan or mortgage.Responsibilities:- Explaining the Loans and Mortgages offered by ING bank.- Requesting and reviewing all necessary documentation required for the Loan and Mortgage.
Chicago, Illinois, United States
Responsibilities:- Provided IT technical assistance to internal staff regarding IT-related issues.- Administered the network.- Performed hardware and software preventive maintenance and troubleshooting.Achievements:Achieved a 50% reduction in customer complaints related to call quality by improving internet calling performance through computer and network.
Venezuela
Responsibilities:- Designing the overall layout for websites.- Meeting with clients to review website templates and refine designs.- Running tests to preview layouts and website features.Achievements:- Demonstrated exceptional ability to communicate and connect with clients, showing a strong understanding of their needs, and presenting designs in a clear.
Other employees you can reach at caseonit.com. View company contacts for 61 employees →
Sara Rodríguez Casado
Colleague at MeduxMadrid, Community Of Madrid, Spain, Spain
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Diego Limones
Colleague at MeduxMadrid, Community Of Madrid, Spain, Spain
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DD
Dario Del Alamo Colmenarejo
Colleague at MeduxColmenar Viejo, Community Of Madrid, Spain, Spain
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Miguel Verrico
Colleague at MeduxMadrid, Community Of Madrid, Spain, Spain
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Fernando Alvarez
Colleague at MeduxSan José, San Jose, Costa Rica, Costa Rica
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María Soláns Bernad
Colleague at MeduxZaragoza, Aragon, Spain, Spain
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Daniel García Páez
Colleague at MeduxBurlada, Chartered Community Of Navarre, Spain, Spain
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Gonzalo H.
Colleague at MeduxGreater Madrid Metropolitan Area, Spain
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AA
Anahí Armas Balseca
Colleague at MeduxMadrid, Community Of Madrid, Spain, Spain
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HR
Héctor Rozas Villagrasa
Colleague at MeduxBujaraloz, Aragon, Spain, Spain
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- Big Data: Data analysis with R, Hadoop, MongoDB, Spark, Tableau and Exploratory.
Activities and Societies: CDS TIC - Software Development CenterThesis: Social Media for Business Framework to increase the positioning of.
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Eduardo Fischer works for MedUX.
Eduardo Fischer is listed as Service Delivery Manager | Project Manager | Business and Analytics Consultant | IT Engineer at MedUX.
Eduardo Fischer is based in Greater Madrid Metropolitan Area, Spain, Spain while working with MedUX.
Eduardo Fischer has worked for Medux, Intelcia, Property Tax Refund Services Of Illinois, Llc, and Veccom, C.A..
Eduardo Fischer's colleagues at MedUX include Sara Rodríguez Casado, Diego Limones, Dario Del Alamo Colmenarejo, Miguel Verrico, and Fernando Alvarez.
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Eduardo Fischer holds Data Science Online Master, Information Technology from Soydata.
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