• Commercial Agreements Lead with Team Structure of 18 Collaborators;• Responsible for overseeing the sell-in process, including prices and campaigns, ensuring the viability of marketing and pricing strategies through system parametrization across all businesses. Additionally,accountable for managing commissions, sell-out campaigns, and rebate processes;• Accountable for providing solution insights, reviewing, and approving all User RequirementSpecifications (URS) for the implementation of the SAP S/4HANA Project for pricing and commissions modules;• Assessment and monitoring of the operational expenditure (OPEX) for Customer OperationsManagement.

• Responsible for assuring Operational Excellence in Value Capture Operations in coordination with 6collaborators;• Optimization of data, processes, and collaborating with stakeholders (Sales, Marketing, IT) to enhanceCustomer Experience through the Value Capture Business Model and ITS system integration;• Led implementation of Perfect Flow concept with 10+ Key performance indicators, ensuring internaloperational excellence, compliance, and assessing external contractors performance;• SME for One Customer View (OCV) Salesforce platform implementation in Brazil for all Businesses(Seeds, Crop Protection and Value Capture).

• Brasil Commission Operation Cell Focal (2 analysts and 4 outsourced assistants);• SME for Commissions Vistex Module specification and implementation in SAP;• Conducted structure review and process optimization, which enabled the termination of outsourcedassistants contract;• Improvement of 66 points in Net Promoter Score (NPS) in Commissions Operation and an increaseof 65% in On Time Payments.

• Brasil Soybean Value Capture Operations Cell Focal (1 Analyst and 2 assistants);• Conducted process review and optimization utilizing Salesforce and SAP tools, resulting in a 54%increase in on-time payments;• Design, automation and implementation of Bonus Reimbursement Marketing Program dashboard toall Value Capture stakeholders, providing them with visibility of the end-to-end operation through aninteractive tool.

• Brasil Dealer-to-Dealer & Commercial Return Operation Cell Focal (3 assistants);• Conducted structure review and process optimization using Modeling and Simulation concepts,enabling headcount reduction;• SME for Dealer-to-Dealer Cockpit Module specification and implementation in SAP, decreasinginvoicing time in 300%;• Improvement of 24% in On Time Delivery in Dealer-to-Dealer Sale Orders Invoicing & Delivery.

• Development of KPIs and dashboards for the Customer Service structure. Support in order andinventory management, participation in sales team meetings, and engagement in e-learning activities.