Eduardo Martinez Email & Phone Number

Develop online French Interactive Games for elementary school students for an educational website. I use Javascript to develop the games on the client side. Please check Activetutoring.ca the Games section.

Mississauga, Ontario, Canada

My analytical and problem-solving skills are essential when looking for out of the box ideas, the word impossible is not in my vocabulary and I always find workarounds to any challenge.My main duty is to build Excel reports for our clients in the financial industry, they need recurrent and ad-hoc reports from our database therefore my VBA and SQL knowledge allows me to deliver complex reports on time. I extract the data, convert it with VBA into xlsx, csv or xml files. I believe assessing the client needs with the right questions is essential before attacking the drawing board. I also lead the conversation, if the client is not sure about what they want, I use my influencing skills to recommend a solution and agree on a delivery date. Other aspect of the job is to edit/fix existing VBA code, review SQL queries; thus, my programming skills allows me to make the code more efficient.My secondary duty is to help and train our HR and Payroll clients with the use of the company web application: WorkforceNow and other legacy programs. Therefore, my deep understanding of the business and the dashboards makes for a clear training and a happy customer. I provide help through screen sharing where majority of my clients are francophone.I use mostly French and English for communication with the clients, via phone or emails and sometimes I get calls in Spanish.Also, as a project, I have build an internal MS Access database to track employee accounts assignments and activity by managers.

Guelph, Ontario, Canada

Approve/deny electronics returns from our resellers based on product criteria and policyAssist Quebec resellers on their email/ phone requests and input data into company ERP systemDeal with sales team and Product Managers to obtain RMA and convey information to resellersKeep up to date with System updates and policiesBe the main contact for our customer’s return request and own their case until resolutionCreate Outlook VBA code to speed processing (parsing) of emails for fast data entry in our systemCreate Excel VBA code to speed processing (parsing) of large return requests on large files

Kitchener, Ontario, Canada

Business type: Margining solutions for commercial lending; Bilingual support to lenders on how to use the lender dashboard (Web-based Application) and provide workaround solutions to cases the application can’t processEditing Balance Sheets, Income Statements and listings to meet parser (Application logic that filters the data) requirements for manual uploads into the dashboardHelping borrowers with their on boarding from the creation of their files and how to use the client dashboardCreate automated SLA reporting tool that meets lender demands, feeding from Salesforce Database and running an Excel macro, that I coded, to compute time differences, validation and format the reportAssert proper functionality of the dashboard by testing (smoke testing) new versions prior to releaseCreated large list of scrubbed customer files, based on features, to test new dashboard versions before releaseHelped in the translation from English to French of lender dashboard, thus keen on miscellaneous detailsAnalyzing department procedures and recommending management on improvementsCreating new Excel VB macros to automate processes on manual uploads, incoming Outlook emails and other useful desktop tools Key source person in the department with broad knowledge of all the dashboards interactions ready to answer any question and lend a handBefore sending an unresolved case to the development team, thoroughly test the case in Demo, search through the Specs and ask the user key questionsCreating FogBugz cases and tracking progress periodically. Generate MS SQL logs to track user actions in the lender dashboard when necessary

Toronto, Ontario, Canada

Worked with more than 300,000 lines of code in APL 5.3/UnixMaintained the functionality of existing financial programs and designed new software.Designed new financial applications from existing or new coding/component files for various projectsWithin a team of two programmers worked on a large project to develop new credit system Managed, maintained and enhanced component databases with APL softwareProvided software support (mostly debugging software code) for the Toronto and Montréal branch users (employees) when the system crashedCommunicated technical information to users in non-technical terms in English and FrenchInfluenced clients in the advantages of using the company’s software to meet their needsTrained users and clients on new software releases

Waterloo, Ontario, Canada

Actuarial Project Analyst – Individual Life Marketing Business type: Insurance and financial servicesWorked closely with Life Insurance ActuariesConverted DOS-APL 5.1 programs into APL for Windows (NT and 95)Added new formulae in coding to the converted programDesigned and created new programs from “specs” (Actuarial blueprints)Translated mathematical functions into compact code

Bsc, Honours Physics, Physics And Mathematics, Bsc

Wide range of studies: Mathematics, physics and human biology

Web Design And Development, Programming Web Languages Php, Javascript, Html, Css, Mysql, Certificate In Web Design

Intense 51 weeks course in Php, MySQL, JavaScript, ActionScript, JAVA, HTML, CSS, C#, Photoshop

Programme De Formation À L'Enseignement En Cours (Teacher Certificate French Program), Mathematics

Actuarial Science

Diploma, Collegial Studies