Corretor De Seguros
Current
Nov 2023 - Present
AeroLeads people directory · profile
Eduardo Miranda Email & Phone Number
Facilitator of Achievements and Well-Being | Building Pathways to a Secure Future
at
Miranda Seguros
1 work email found
@gera.com.br
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Facilitator of Achievements and Well-Being | Building Pathways to a Secure Future
Location
São Paulo, Brazil
Who is Eduardo Miranda? Overview
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Quick answer
Eduardo Miranda is listed as Facilitator of Achievements and Well-Being | Building Pathways to a Secure Future at Miranda Seguros, based in São Paulo, Brazil. AeroLeads shows a work email signal at gera.com.br and a matched LinkedIn profile for Eduardo Miranda.
Eduardo Miranda previously worked as Corretor de seguros at Miranda Seguros and Customer Experience Specialist at Trela. Eduardo Miranda holds Master Em Inteligência Competitiva, Administração E Negócios, 10,0 from Bsp - Business School São Paulo.
Company email context
Email format at Miranda Seguros
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{first}{last}@gera.com.br
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Profile bio
About Eduardo Miranda
With a solid track record in customer relationship management excellence, my career has been driven by a passion for enhancing the customer experience. My specialization in Customer Experience (CX) has enabled me to develop and implement innovative strategies that have resulted in improved NPS, reduced complaints, and increased satisfaction.My ability to execute strategic and commercial planning, coupled with a results-oriented approach, has allowed me to lead cross-functional teams and achieve ambitious financial goals. Additionally, I am skilled in data analysis, utilizing metrics such as CSAT, NPS, and Lifetime Value to optimize the customer journey and drive growth.My international experience and collaborations across different departments showcase my adaptability to dynamic environments and my capacity to foster effective collaboration. I am committed to maximizing operational efficiency and customer satisfaction, aligning business strategies with measurable outcomes.I am excited to explore challenging opportunities where I can apply my skills, drive innovation, and contribute to the sustainable success of a team and organization.
Listed skills include Purchasing, Microsoft Office, Erp, English, and 25 others.
Current workplace
Eduardo Miranda's current company
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14 roles
Eduardo Miranda work experience
A career timeline built from the work history available for this profile.
Customer Experience Specialist
• Enhancement of customer experience, overseeing continuous improvement of interactions and launching improvement initiatives.• Quality monitoring for a team of 8 analysts, providing training and feedback to enhance customer service.• Design and execution of experience enhancement programs, including satisfaction surveys and data analysis.• Ensuring maximum customer satisfaction, collaborating with other departments.• Monitoring indicators such as CSAT and NPS, and addressing issues to enhance the experience.
Sep 2022 - Aug 2023
Community Specialist
Jun 2022 - Aug 2022
Linkedin Sales Solutions Contract Specialist - Relationship Manager
• Management of 400 B2B clients in Latin America, with a focus on renewals and sales – LinkedIn Sales Solution – Sales Navigator.• Utilization of the Value Methodology Framework to assess opportunities.• Tracking of renewals and add-ons, achieving a renewal rate above 95%.• Management through SalesForce, including prospecting and profile analysis.
Jan 2021 - Oct 2021
Customer Experience Specialist & Market Intelligence
• Responsible for enhancing NPS, decreasing complaints, and boosting satisfaction.• Metrics planning such as Customer Satisfaction and Lifetime Value.• Feedback management, minimizing PROCON cases.• Report development and utilization of Agile methodology.
Mar 2020 - Sep 2020
Commercial Planning Manager & Customer Experience
Newegam Assessoria
• Creation of commercial planning, team management, and marketing.• SWOT analysis for strategy development, cost reduction, and sales growth.
Apr 2018 - Mar 2020
Commercial Planning Analyst
• Production planning, KPI analysis, and sales support.• Interface between Commercial and Planning for optimization.• Competition analysis and price research.
Oct 2017 - Apr 2018
Commercial Planning Analyst
• Setting goals based on demand and KPI analysis.• Collaboration between the Commercial and Planning departments to maximize efficiency.• Risk assessment and implementation of strategic improvements.
Mar 2017 - Oct 2017
Commercial Planning Analyst
• Strategic planning for sales maximization and financial efficiency.• Software license management and focus on outcomes.
Aug 2015 - Feb 2017
Commercial Planning Analyst
• Sales, inventory, and margin planning.• Effective strategies for product allocation and assortment management.• Product lifecycle management through Markdown analysis.
Dec 2013 - Jun 2015
Materials / Demand Planning Analyst
• Planning and monitoring of metrics such as: Initial Purchase Order; Complaint Management; Back Orders; Excess and Obsolete (E&O).• Coordinating purchasing activities with Operations in Brazil and abroad to maintain supply continuity and stock levels at predefined levels (for all LG products).
Jan 2011 - Oct 2013
Analista De Sistemas - Compras
Jan 2010 - Dec 2010
Estagiario De Compras
Jan 2009 - Dec 2009
Consultor De Vendas
- Realização de treinamento para atendimento e venda de produtos em Aspen/CO;- Atendimento ao cliente;- Criação de planos de vendas.
Nov 2007 - Nov 2008
2 education records
Eduardo Miranda education
Master Em Inteligência Competitiva, Administração E Negócios, 10,0
Logística E Transporte, Logistics, Materials, And Supply Chain Management
FAQ
Frequently asked questions about Eduardo Miranda
Quick answers generated from the profile data available on this page.
What company does Eduardo Miranda work for?
Eduardo Miranda works for Miranda Seguros.
What is Eduardo Miranda's role at Miranda Seguros?
Eduardo Miranda is listed as Facilitator of Achievements and Well-Being | Building Pathways to a Secure Future at Miranda Seguros.
What is Eduardo Miranda's email address?
AeroLeads has found 1 work email signal at @gera.com.br for Eduardo Miranda at Miranda Seguros.
Where is Eduardo Miranda based?
Eduardo Miranda is based in São Paulo, Brazil while working with Miranda Seguros.
What companies has Eduardo Miranda worked for?
Eduardo Miranda has worked for Miranda Seguros, Trela, Linkedin, Armazém Pb, and Newegam Assessoria.
How can I contact Eduardo Miranda?
You can use AeroLeads to view verified contact signals for Eduardo Miranda at Miranda Seguros, including work email, phone, and LinkedIn data when available.
What schools did Eduardo Miranda attend?
Eduardo Miranda holds Master Em Inteligência Competitiva, Administração E Negócios, 10,0 from Bsp - Business School São Paulo.
What skills is Eduardo Miranda known for?
Eduardo Miranda is listed with skills including Purchasing, Microsoft Office, Erp, English, Microsoft Excel, Spanish, Supply Chain, and Powerpoint.
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