Eduardo Ocampo Pérez Email & Phone Number

San Pedro Garza García, Nuevo León, Mexico

Responsible for IT operations and projects in Costa Rica, El Salvador, Guatemala, Honduras and Nicaragua

San Pedro Garza García, Nuevo León, Mexico

-Establish and develop the IT LATAM strategy that allows operation in a flexible and robust environment, with a business vision towards a single IT, in 8 countries for more than +1300 users.-Provide the best practices and methodologies that support the business strategy and regional processes (3 project portfolios, +30 projects per year).-Define alliances with strategic partners for high potential projects.-Implement the Change Management Process in IT LATAM (ADKAR).-Manage the Financial Management process (CAPEX & OPEX) ~3.5 M USD annually.-Project Manager of strategic projects (Revenue Management, Workplace Analytics, Automation). Estimated profit ~250K USD, budget ~85K USD.-Product Owner of Sigma Global Enterprise Architecture Project (~210K USD budget).-Management and negotiation of central service providers (Licensing, Telecommunications, Infrastructure).

Monterrey Y Alrededores, México

-Develop and maintenance of +20 reports and dashboards to monitor the Commercial and Productivity KPI's. (Follow-up objectives, budgeted and real).-Manage the Business Intelligence platform for +200 Advisors, +40 Managers and Executives (Power BI, PowerApps, Sharepoint, Power Automate, SQL).-Monitoring historical information, trends and objectives to identify opportunity areas.-Databases integration and optimization to improve results, objectives and decisions.-Measure project performance to identify areas for improvement vs objectives (time, cost, quality, NPS, profitability).-Ensure a correct execution of the Business Rules for calculation of KPI's (volume, price, sales, etc.).-Monitoring and develop sales multi products strategy in the segment.

Monterrey Area, Mexico

Monterrey Area, Mexico

-Project Manager for the Implementation of ERP modules in HR and Maintenance.-Digital Transformation of the HR Department about Time and Attendance process.-Implementation and maintenance of dashboards and reports in Power BI with information from internal clients of the company such as Sales, Purchases, Logistics, etc.-Creation of KPI's to improve decision making in several Departments.-Training internal clients in the use of Business Intelligence tools and collaborative work.-Transform business needs into optimal Business Intelligence proposals to improve decision making,-Integration and optimization of Databases to improve results, objectives and decisions.

Monterrey, Nuevo León, Mexico

Pachuca De Soto Y Alrededores, México

-Canalizar incidencias de Tecnologías de la Información y Comunicaciones.-Monitorear la infraestructura de TI de la Dirección General para su correcto funcionamiento.-Generar reportes para el diagnóstico y prevención de contingencias en la infraestructura informática.-Mantemiento preventivo y correctivo a equipos informáticos.

Pachuca De Soto Y Alrededores, México

-Análisis, monitoreo y control de la plantilla del personal de la Secretaría de Seguridad Pública.-Realizar análisis de puestos para generar informes y recomendaciones.-Gestión de Sistemas de Información de Capital Humano.-Atención al personal para solución de problemas.-Diseño de políticas internas para eficientar procesos de la Dirección de Recursos Humanos.

Maestría, Administración De Tecnologías De Información

Grado En Ingeniería, Ingeniería En Negocios Y Tecnologías De Información, Mención Honorífica

Business, Business Exchange Semester

English For Success Certificate Through Renison University College