It Senior Analyst
Mountain View, Ca
* Participate and lead multiple major projects at any given time.* Responsible for the introduction of all validated and non-validated desktop applications for Johnson & Johnson’s R&D companies. The scope includes being a liaison with business, scientist and IT leaders in order to coordinate the successful deployment globally the validated and regulated systems. This includes automate and qualify the installation of all software applications -some of which have to comply with FDA… Show more * Participate and lead multiple major projects at any given time.* Responsible for the introduction of all validated and non-validated desktop applications for Johnson & Johnson’s R&D companies. The scope includes being a liaison with business, scientist and IT leaders in order to coordinate the successful deployment globally the validated and regulated systems. This includes automate and qualify the installation of all software applications -some of which have to comply with FDA requirements- as well as the design, implementation and maintenance of Standard Operating Procedures, change control and release management processes forms.* Perform installation, support and maintenance of 1000 plus workstations in the Research, Analytical, and Clinical laboratories.* Setup, configuration and maintenance of Citrix servers for development and production applications.* Setup, configuration and maintenance of VMWare workstations for testing software application before deployment. * Troubleshooting and fix – on-site and remote end users – hardware, software and network connectivity problems * Use of Heat tracking ticket system (by FrontRange Solutions) for all customer requests.* Performed analysis, design, implementation and maintenance of scripts to repackage ALZA custom and off-the-shelf software, using WISE Studio Development to automate software installation. The implementation of some of these scripts is under the supervision and coordination of the Computer Validation Group to comply with FDA requirements.* Worked under regulated environment with a rigorous and mandatory training Show less