Eduard Ridaura Email & Phone Number

Riudellots De La Selva, Cataluña / Catalunya, España

Dependent on the Corporate Service Director and the BU Service.Being responsible for the provision of COMEXI service, leading the teams of Service Manager, Key Account Service Manager, Service Sales, Service Administration and Service Systems and Processes.Design new service products to offer customers and plan promotional actions for their sale. Commercial task based on these products.Work to achieve the sales and profit objectives of the BU Service.

Riudellots De La Selva, Cataluña / Catalunya, España

Depending on the Service Director, or the Director of the Commercial and Service Area:Be the reference person for clients, for any matter of Service, Technical Assistance and after-sales. In an organization sectored by geographic areas, in a first stage (2009 to 2012) serving customers from Eastern Europe, Asia and Oceania, and in a second stage (2013 to 2014) those of Central Europe and the Mediterranean, Russia and Africa Francophone:Take responsibility for the client startup process of the new equipment delivered by Comexi, of all ranges, Flexo, Nexus, Proslit and Enviroxi. From the dispatch of the machine to acceptance at the customer's home. Dialogue with the client for all topics related to the project.Regarding the existing machinery park: manage the needs raised by customers at the level of offers of technical interventions, troubleshooting, maintenance contracts, 24-hour remote assistance contracts, machine transfers. Address all kinds of inquiries, claims and demands from customers in the area.Promote the sale of specific Post-sale products: machine modernizations, up-grades, improvements to existing machines.Carry out a personalized follow-up of each client, collaborating with the Commercial Department.

Riudellots De La Selva, Cataluña / Catalunya, España

Depending on the Director of the Project Management Department:Take responsibility for the correct execution of projects (flexo printing machines) from the moment of signing the contract, until their acceptance at the customer's home.Supervision of the internal processes of the different departments: Commercial, Engineering, Manufacturing and Assembly, Procurement, Logistics. Follow-up of the various phases, to ensure the committed deadlines.Act as a single interlocutor with the client for all technical information, pending definition, planning, facilities, etc., throughout the process.Participate in machine acceptance tests, both at Comexi and at the customer's home.Manage the closure of pending and incidents, until obtaining acceptance.

Riudellots De La Selva, Cataluña / Catalunya, España

Depending on the Operations Directorate:Responsible for the Mechanization Section, working on a production system based on flexible manufacturing cells, double shift.Production planning, to ensure delivery times. Control and balance of loads and capacities.Implementation of sub-contracting policies for mechanical parts. Creation of a park of collaborating supplier workshops. Control and planning of subcontracted tasks.Participation in the annual budget of expenses and investments. Study of investments in capital goods, for the manufacture of a strategic piece.Lead the transfer of the Girona machining workshop (Comexi III) to the new warehouse B in Riudellots.

Gerona, Cataluña / Catalunya, España

Lead the industrialization project of a metallizing machine, designed by Leybold & Heraeus, to be manufactured in Comexi, according to cost reduction criteria.

Riudellots De La Selva, Cataluña / Catalunya, España

Company dedicated to the manufacture of designer office furniture.Depending on the Manager:Production Manager, with three sections: manufacturing, painting and assembly.Validation of incoming orders. Production planning to ensure delivery times.Implementation of a production management and inventory control program.Industrialization of new designs.Implementation of a quality control system.

Gerona, Cataluña / Catalunya, España

Company dedicated to industrial maintenance, boilermaking and machining.Depending on the Technical Director:Technical office, design of small machinery for handling, and manufacture of automotive components, pneumatic automations.Dealing with clients: Nylstar, Boeringer Ingelheim, Nestlé, Trety. Field work in their production plants. Technical-commercial.Making scandals and estimates on boilermaking and mechanized works. Dealing with suppliers.Production office. Administration.

Gerona, Cataluña / Catalunya, España

Participation in a project of the Department of Mechanics of the Higher Polytechnic School of the UdG, in the company Torras Papel de Sarriá de Ter, on preventive maintenance through the analysis of mechanical vibrations.Field work, taking measurements with a vibration analyzer.

Programa De Dirección Comercial "Sales Advanced"

Master In Business Administration (Mba), Business Administration And Management

Strategic Management, Innovation and Internationalization General Management and decision-making tools Organizational environment, talent.

Mechanical Technical Engineering, Mechanical Engineering

Calculus, algebra Mechanics physics Chemistry Technical drawing Materials technology Mechanical Technology Materials resistance Industrial.