Kaleb Anderson Email & Phone Number

Phoenix, Az, Us

Scottsdale, Az, Us

Scottsdale, Az, Us

Built (and still building) a team, architecture, and strategy in order to implement, integrate, maintain, and extend a Salesforce CRM system of engagement that integrates real-time API calls from prospect webforms and applications for admission, deduplicates those calls in real-time against millions of contacts and opportunities, integrates with lead scoring algorithms, admissions, student information system (SIS) and a learning management system (LMS), distributes/routes to users based on capability and availability, prioritizes work for users, assists in engaging with those prospects, utilizes Marketing Cloud to assist in multi-channel nurture campaigns, and provides valuable operational insights via Salesforce dashboards and reports along with Tableau CRM analytics.

Alpharetta, Georgia, Us

Recommended and implemented Salesforce solutions for universities by conducting business analysis of current processes and helping to map out new processes to make recruitment, enrollment, admissions, advising, and communications more efficient. I've worked to educate institutions on the capabilities of the Salesforce platform by demonstrating and leveraging Salesforce features and functionality across departments to improve collaboration and efficiency.Assessed managed package and custom Salesforce enrollment applications and provided specifications and models to improve enrollment business practices. Analyzed and documented data quality and integration processes to improve student recruiting and prospect communication. Designed and implemented effective data models, security models, and implementation plans for recruiting students with the Salesforce Sales Cloud. Helped streamline and improve student advising cases by designing and implementing Salesforce Service Cloud and Console. Worked to improve student retention by identifying warning signs and alerts across various systems and departments in large institutions and integrating those into a one stop shop for advisors and counselors.Created functional specifications and recommended solutions to convert historical data to Salesforce in order to migrate from outdated legacy systems. Reviewed and implemented integrations with PeopleSoft Campus Solutions, Workday, Banner, Outlook/Exchange, Gmail, MailChimp, Case Management, Event Management, and various survey tools.I've proudly implemented Salesforce solutions while working with some of the nation's leading academic institutions including the University of Miami, Harvard University, Indiana University, Brown University, University of Arizona, Arizona State University and the University of North Texas.

Princeton, Nj, Us

Gilbert, Az, Us

Bs, History

Ma, Education