Senior Technical Support Engineer And Api Specialist
Pleo
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Yevhenii Dudnyk Email & Phone Number
Senior Technical Support Engineer and API specialist
at
Pleo
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Technical Support Engineer and API specialist
Location
Netherlands, Netherlands, Netherlands
Who is Yevhenii Dudnyk? Overview
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Quick answer
Yevhenii Dudnyk is listed as Senior Technical Support Engineer and API specialist at Pleo, based in Netherlands, Netherlands, Netherlands. AeroLeads shows a matched LinkedIn profile for Yevhenii Dudnyk.
Yevhenii Dudnyk previously worked as Technical Support Engineer at Pleo and Senior Technical Support Engineer at Software Mackiev. Yevhenii Dudnyk holds Master'S Degree, Broadcast Engineer from National Aviation University.
Company email context
Email format at Pleo
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Pleo
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Profile bio
About Yevhenii Dudnyk
Yevhenii Dudnyk is a Senior Technical Support Engineer and API specialist at Pleo.
Current workplace
Yevhenii Dudnyk's current company
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5 roles
Yevhenii Dudnyk work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
CurrentDebugging, reproducing and fixing technical problems related to the Pleo application. Engaging with engineering teams to implement solutions.
Jun 2022 - Present
Senior Technical Support Engineer
- Dispatching the work load during the shift, controlling SLA compliance.
- Providing technical support to cross-platform software (Web, Mac OS, Windows OS, Android and iOS)
- Troubleshooting software and hardware related issues through Helpdesk system (tickets, Live Chat, email and remote desktop connection).
- Analysing beta testers reports, reproducing, submitting and logging backsliders, escalating them to developers. Completing bug-related documentation in JIRA.
- UI and UX… Show more
- UI and UX testing;
Mar 2016 - Jun 2022
Customer Support Team Leader
- Setting up monthly goals for the team of 9 people, monitoring KPI, creating and analyzing team performance reports.
- Dispatching the work load, tickets and chats during the shift
- Solving Billing Issues with problematic customers (Refund issues, PayPal Disputes)
- Working with hot leads to increase sales, cross-sell and upsell of additional services
- Sales related training for the team (upsales, cross-sale, working with customer’s objections, working with problematic… Show more
- Sales related training for the team (upsales, cross-sale, working with customer’s objections, working with problematic customers)
Dec 2014 - Mar 2016
Lead Technical Support Engineer
- Identifying, logs recording and troubleshooting IP-telephony related problems (getting logs traces using IXC Softswitch software)
- Customer support via phone, live chat and e-mail.
Jun 2012 - Jul 2013
1 education record
Yevhenii Dudnyk education
FAQ
Frequently asked questions about Yevhenii Dudnyk
Quick answers generated from the profile data available on this page.
What company does Yevhenii Dudnyk work for?
Yevhenii Dudnyk works for Pleo.
What is Yevhenii Dudnyk's role at Pleo?
Yevhenii Dudnyk is listed as Senior Technical Support Engineer and API specialist at Pleo.
Where is Yevhenii Dudnyk based?
Yevhenii Dudnyk is based in Netherlands, Netherlands, Netherlands while working with Pleo.
What companies has Yevhenii Dudnyk worked for?
Yevhenii Dudnyk has worked for Pleo, Software Mackiev, Netfix Llc, and Interexchange Carrier Co..
How can I contact Yevhenii Dudnyk?
You can use AeroLeads to view verified contact signals for Yevhenii Dudnyk at Pleo, including work email, phone, and LinkedIn data when available.
What schools did Yevhenii Dudnyk attend?
Yevhenii Dudnyk holds Master'S Degree, Broadcast Engineer from National Aviation University.
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