Erin Duffy Email & Phone Number

Boston, MA, US

Reston, Virginia, United States

• Managed standard, large, and major deployments of telecommunications software ranging from two site projects to four thousand site deployments.
• Created project plans and project trackers utilizing software such as Microsoft Excel, Google Sheets, and Smartsheets.
• Conducted project calls to discuss the health of the project, any change in status and any upcoming issues or risks.
• Mentored new employees on company systems and processes.
• Facilitated communication between internal and external stakeholders relaying any information regarding project status, changes, costs, issues, and any related information to a project’s health.

Quincy, Massachusetts, United States

Boston, Massachusetts, United States

• Planned company events and meetings for over 200 employees across the country.
• Facilitated and coordinated the move to a new building and created a new office plan.
• Updated portals such as Greenhouse with new employee data and potential prospects.
• Created jobs descriptions for future job postings.

• Provided project management and technical assistance to 360Globalnet Executive Leadership team on sales and marketing projects.
• Created custom reports for the Executive Leadership team.
• Researched target insurance company prospects, their current technology and people, and how they could benefit from 360Globalnet products.
• Conducted Social Media prospecting, uncovering leads for the sales team to pursue
• Updated and added contacts, and assigned tasks to sales leads in HubSpot to enable pursuit of generated leads.
• Created a thought leading white paper for social media posting on the topic of Innovation from the Perspective of a Generation Zoomer.

Bridgewater, Massachusetts, United States

• Manage IT projects as assigned utilizing the organizational project management methodology and processes
• Develop and maintain effective and efficient communication with the project sponsor(s) and project team
• Ensure that project objectives, scope, cost, and expected deliverables of each project are understood and delivered
• Document and maintain project work plans, meetings, decisions, change orders, deliverables, progress reports, schedules and other project artifacts
• Facilitate communication of project status, budget, costs, issues, and related information to project team leader(s), project sponsor(s), steering committee(s), affected business unit(s), and project team members

Greater Boston Area

Worked at the Canton, MA and Boston location for Reebok International in the corporate store. While here I had gained knowledge on excellent customer service, merchandising the store, and receiving and processing shipment. I also oversaw any cash register responsibilities, returns, exchanges, price changes, and any other cash register needs that they have.