Christopher Dunn Email & Phone Number

United States

San Diego, California, US

• Retain clients in assigned book of business by ensuring satisfaction and demonstrating the value of their AutoVitals’ website
• Work closely with the web development team to ensure the client's online health is optimized by monitoring off-page signals and presenting strategic solutions regularly
• Leverage AutoVitals’ website analytics dashboard and other 3rd-party tools to evaluate site health, performance, and opportunities and develop strategies based on those results
• Complete regularly scheduled check-ins with the customer to share performance results, product and marketing updates
• Collaborate with other cross-functional team members to translate business needs and product requirements into new solutions for customers
• Drive customer references, reviews, and case studies

Houston, TX, US

• Effectively communicated information to/from the guest and technician
• Wrote detailed customer orders focused on current and future needs
• Maintained high standards of integrity in all business activities
• Orchestrated scheduling and managed customer expectations
• Managed social media accounts, online inquiries and reviews
• Created a positive environment for customers and peers

Satellite Beach, Florida, US

Still playing the drums but just for fun!

• Simplified complex information, then relayed it to the guest
• Managed online inquiries, reviews and social media sites
• Improved customer relations and profitability
• Research and collaborative problem solving

Minnetonka, MN, US

• Organized meetings and lunches that kept employees informed and inspired
• Evaluated web analytics and adjusted website content to improve metrics
• Managed the reconditioning center and successfully led a team of twelve
• Budgeted and coordinated body work, electrical, and mechanical sublets
• Worked off site, communicated daily activities with main office remotely
• Wrote website marketing copy and posted photo shoots of all units

Minnetonka, MN, US

• Top tier sales personnel, held the store record for online reviews
• Maintained a clean and well-planned product inventory
• Team player who kept moral up within the department
• Embraced the Morrie’s “Buy Happy” sales process

Marshfield, Wisconsin, US

• Provided excellent customer service which reflected in my loyal customer base
• Quickly acquired new skills in the industry, leading to top performance
• Effectively addressed customer’s needs and wants
• Organized inventory and performed audits