Eduard Smalskys Email & Phone Number

Vilnius, Vilniaus, Lithuania

• As a Regional Service Delivery Manager, I focus on supporting day-to-day operations and leading projects across the East Region, working closely with a team distributed across seven countries. My role involves ensuring.
• Standardizing Data Centers: Helping to streamline and align our regional data center infrastructure.
• ITAM & CMDB System Development: Assisting in enhancing our IT asset management and configuration management databases.
• Cybersecurity Collaboration: Supporting efforts with the cybersecurity team in vulnerability management, ensuring that vulnerabilities are remediated at the server, application and network levels across the region.

Vilnius

• In this role, I worked in a IT team of 4 people primarily based in Lithuania, with collaborative efforts alongside the Latvian team. My day-to-day responsibilities involved supporting over 500 users across Lithuania.
• Asset Management: Handling the purchasing, assigning, and issuing of assets while keeping the inventory verified and up to date.
• Budgeting & Cost Planning: Contributing to budget planning and forecasting costs.
• Procedure Alignment: Regularly updating and aligning processes with new procedures.
• Local IT Infrastructure Management: Overseeing the entire IT infrastructure for a large office, including server and meeting rooms and overall network and hardware management.
• Mobile Device Management: Managing smartphones and mobile numbers for over 500 users.I was also involved in:

Vilnius

Master'S Degree, Cybersecurity

Bachelor Of Engineering - Be, Informatics

Bachelor'S Degree, Telecommunications Engineering