Edva Lotan Email & Phone Number

I am a strategy consultant and my expertise are to connect the organization's business objectives with the actual needs of their customers, in order to produce the best innovative technology solution which the organization can effectively implement. I specialize in digital and customer experience, strategic planning and digital transformation.

Ramat Gan, Israel

- Managing product managers dept. for digital solutions in Harel Group, focusing on customer experience. Defining vision and value proposition, working closely with stakeholders, including dev teams. Defining and prioritizing requirements to achieve business goals and high TTM, according to customer needs and current constrains. - Adopting relevant innovative technologies such as chat-bot solutions and AI. Defining the concept and designing the best ways to adoption and use the technologies for optimal user experience. - Yearly work plans planning and executing, according to the org's business goals. Using metrics and data-driven decision making. Developing novel work methodologies. - Managing 12 employees, including UX experts and analysts. Working with third-party vendors in large scale projects. Yearly budget of millions of NIS.

- Senior Advisor- Senior Product Management for the firm's customers – defining business value, roadmap for digital solutions, supporting full product life cycle. Working closely with dev teams, business elements and partners. - Strategic consulting for the firm's customers - identifying opportunities with the most suitable digital solution for the needs of the organization and it's customers. Innovation and Trends research, Digital Transformation, Service and Knowledge Management. Working with senior managements. - Knowledge Expert at Matrix – methodological guidance. Establishment of a knowledge centers, including "Matrix digital" and a "Knowledge Management" center focusing on technologies and methodologies. - Working in various sectors and fields with some of the largest enterprises in Israel. Including finance and insurance, public and gov. organizations (health, education, etc.), retail and more.

- Managing the applications department in ITC in charge of all applicative aspects of the Knesset, for the Parliament members and their staff, Knesset employees and the general public. Including dev, maintenance and training. - End-to-end responsibility of the life cycle of all major products, while handling legislative, technological and applicative complexities. - Leading several core projects including the product vision for making the parliament's data accessible to the public; redesigning the Knesset's web site; building a new core system for the parliament's legislation workflow. - Managing a yearly activity of several million NIS, as well as doubling the yearly budget. Managing 15 employees, including dev, system analytics and QA. Management and measurement of yearly work plans and profitability. - The role required a high service awareness and SLA compliance under media exposure.

- D2Kpro product manager – a document management product. Business vision and value proposition, product roadmap. Working with dev teams in design, development and delivery. Managing product-based projects. - Strategic consulting, system analysis and applicative architecture in the fields of Knowledge Management, Intra-organizational communication, Mobile apps and core systems integration. Part of Matrix's CTO team. - Projects and dev management of web, intra-net and KM projects.

Developer in technologies including ASP, HTML, VB, C++, SQL and more.

Information Science Ma, Information Science/Studies, Summa Cum Laude

My Thesis was in the field of Personal Information Management. The subject was: "The experience of automatic classification of personal.

Bsc, Life Science

Advanced Programing For Academics

Education record

Systems Analysis