o Effectively managed the executive’s calendar, scheduling meetings, and task priorities. o Proactively organized travel arrangements from ticket booking, visa applications, hotel accommodation, local transportation, and tracking travel expenses.o Carefully reviewed business contracts and non-disclosure agreements before the approval of the CEO.o Provided logistics support to events and exhibitions ensuring seamless execution. o Devotedly managed day-to-day office administration ensuring smooth business operation by maintaining a hygienic working environment, and organizing office & pantry supplies, equipment, and facilities. o Managed company drivers’ day-to-day trips and schedules. o Arranged documents and packages through DHL and FedEx. o Handled VIP guest/Reception duties o Managed customs clearance of import shipments and constantly updated the end-user on the status. o In charge of the registration of food ingredients and Switch products in Dubai Municipality and Abu Dhabi (ADAFSA)o Processed industrial license and customs duty exemption through the Ministry of Industry and Advance Technology (MOIAT)o In charge of the attestation of commercial invoices and certificates of origin in the Ministry of Foreign Affairs (MOFA)o Handled the application for export health certificates from ADAFSA.o Responsible for the registration of Food Handlers in the Dubai Municipality Food Watch portal and the application of Food Truck permits.o Assisted the HR Manager in handling the recruitment process from preparing the job description, sourcing candidates, screening, selection, hiring, and onboarding. o Helped the HR Manager in employee orientation ensuring the workplace and office equipment were prepared. o Prepared direct, indirect, and service purchase orders in Oracle NetSuite ERP including vendor creation.o Worked closely with customs clearing agents to ensure smooth and timely receipt of imported materials.

o Organized and maintained the General Manager’s calendar.o Arranged business trips and expense reports.o Prepared Executive's reports for Board Meetings. o Maintained and updated the KYC of the Chairman and Shareholders.o Drafted board resolutions and took dictations. o Communicated with Corporate Lawyers in the execution of board resolutions, issuance of share certificates, and updating the register of members. o Helped the General Manager is his requests including holiday flight bookings, family insurance, management of properties, and banking facilities. o Supported the PRO in processing business license renewal and vehicle permits.o Managed day-to-day office administration ensuring smooth and efficient business operation by maintaining a hygienic working environment, and organizing office & pantry supplies, equipment, and facilities.o Arranged JAZFA gate passes for customers, and visitors in the absence of a receptionist. o Handled the recruitment process up to onboarding formalities. o Assisted the PRO in the visa application process of newly hired employees.o Generated payroll reports from SAP HCM, attendance, overtime, leave records, additions (new hires, sales commissions), and deductions (loan advances and traffic fines).o Prepared and monitored the HR Department budget and expenses.o Prepared NOC, salary/employment certificates, disciplinary action letters, increment notices, office memorandum, and announcements. o Maintained and updated personnel files in SAP HCM. o Provided advice, guidance, and support to employees concerning HR policies and other employment-related issues. o Tracked probation review and processed contract renewals. o Prepared final settlements and supported the PRO in the visa cancellation process. o Planned, and coordinated in-house and external training of employees.o Reviewed all payment requests ensuring completeness and accuracy of all supporting documents before the approval of the General Manager.

o Responsible for all activities in the Accounts Receivable sectiono Maintained up-to-date billing system, generated sales invoice, o send out statement of accounts.o Ensure the on-time collection, follow-up, and allocate payments.o Ledger control of AR-related accounts and performed revenue reconciliations.o Maintained and monitored customer account details through Ageing Reporto Responsible for the preparation and reporting of cash flow to the Financial Controllero Collected and verified timesheets of contractors for payroll. o Liaise with the bank in discounting/factoring-related transactions.o Organize and take minutes of Debtors’ Meetings

• Assisted the Financial Controller in the preparation and finalization of financial statements such as P&L and Balance Sheet• Prepared bank reconciliations of all corporate bank accounts.• Consolidate cash flow statement.• Maintain fixed asset register and generate depreciation report.• Prepared and executed contractor’s payroll (400 international contractors per month)• In charge of office petty cash disbursement and reconciliation• Liaise with various banking and exchange institutions.• Responsible for all activities in Accounts Payable functions• Maintained an approved, up-to-date vendor database.• Received and verified purchase invoices against approved purchase orders (PO) and goods received notes (GRN)• Ensure timely and accurate processing of supplier payments by terms agreed on purchase orders.• Informed suppliers of payments made via email with a copy of TT and invoices paid.• Resolved supplier invoice discrepancies and queries.• Verified and reconciled vendor statements against the vendor’s general ledger.

Assisted the Finance Manager in the preparation and finalization of month-end and year-end financial statements such as P & L and Balance SheetPrepared and submitted Cash Flow Forecast to the Finance Manager and Deputy GM.Prepared and compiled audit files every month, including balance sheet reconciliations.Collaborated extensively with auditors during the year-end audit process.Maintained schedules, and analyzed, and generated expense/cost analysis reports.General ledger data entry and accounts reconciliationInvolved in the reconciliation of stocks/inventory (raw materials to finished goods)Liaise on company bank transactions such as account opening, bank guarantee, preferential rates, and payrollHandled Fixed Asset Register and generate monthly Depreciation ReportAssisted in the preparation of monthly payroll, prepare and issue cash salary, employees salary advance, recruitment/ shipping advance, and customs duty depositsPosted salary entries, pre-payments, and accrualsReconciled supplier and customer ledger against statement of accountIn charge of company safety vault, office petty cash disbursements, and reconciliationCreated, maintained, and updated vendor card Provided information for credit applicationsReceived, verified, and posted purchase invoice in the ERPReconciled supplier SOA against vendor ledgerPrepared cheque payments, processed online bank transfers for both local and overseas suppliersSeek payment authorization from the Finance Manager and approval from the DGM/CEOAttended to suppliers’ inquiries on the status of paymentVendor clearing and general ledger account reconciliation every monthVerified and confirm supplier year-end balance confirmation request

Performed timely inspection and testing activities in all stages of production from receiving, blending, packing, finished product, storage, and dispatchingDocumented all quality control inspection and testing activitiesVerified the hygienic condition of all machines before start-upCollected and submitted testing samples to approving authoritiesRecorded and monitored the status of rejected materials and finished productsConducted plant inspection per HACCP standards

Conducted In-house food safety training such as Good Manufacturing Practices (GMP), Hazard Analysis Critical Control Point (HACCP), and Food Safety Management System (ISO 22000:2005 FSMS)Oriented newly hired employees on basic GMP and company-established Safety Policies and ProceduresRepresented the company in external food safety trainingSpearheaded supplier auditHandled internal quality and safety auditsManaged the verification and close-out of all suppliers’ non-conformances, process-related non-conformances, customer complaints, customer audit findings, and other certifying bodies' audit findingsAdministered compliance with regulatory and statutory requirementsCoordinated the execution of authorized internal and external quality, and food safety audits.Facilitated the logistics arrangement for the conduct of in-house training of external tutors including course confirmation notification, preparation of training materials, and payment arrangementsInspected all production areas both Flour Mill and Feed Mill plants in accordance with GMP, HACCP, and ISO 22000 standardsAssisted dealers and customers in implementing Good Warehousing and Distribution PracticesPrepared GMP, HACCP, and FSMS manualsFormulated operational procedures, work instructions, guidelines, and forms for other departmentsOrganized execution of external calibration of all monitoring and measuring instrumentsFacilitated the conduct of management review meetingsChaired Mock Recall activity Generated minutes of Food Safety meetingsHACCP/Food Safety CoordinatorTrained ISO 22000:2005 Quality and Food Safety AuditorMastered Document Controller