Edward Walden Email & Phone Number

Grapevine, Texas, United States

• Develop and implement Chicken N Pickle's national training program, overseeing Front of House, Back of House, and Managers training.• Led a team of training professionals to ensure well-developed and executed training programs.• Increase employee retention and customer satisfaction through comprehensive training initiatives

Los Alamos, New Mexico, United States

Responsible for analyzing strategies, programs, and processes for the effective usage of the organization’s training. Manage and ensure the timely completion of required training programs. Confer with management, teams, and employees to assess training and development needs and the effectiveness of training programs. Develop testing strategy and program implementation for training participants. Actively searches, creatively designs, and implements effective methods to educate and enhance employee development and performance. Ensures appropriate documentation and tracking of training requirements.

United States

Hired to manage and govern the Campus and Government’s strategic plan. Leads key cross-functional projects to execute the strategic plan and achieve business goals. Reports to the CEO of Campus and Government, collaborating with 15 Senior Leaders and a $2.5M budget. ● Leadership and Communication: Builds and delivers monthly strategic execution updates for sector Senior Leaders, highlighting progress and outlining next steps.● Innovation: Formed the Strategic Execution reporting tool via Smartsheet, which includes a segment-specific reporting dashboard highlighting strategy priority progress. ● Critical Analysis: Developed 250+ Key Performance Indicators to track the strategic plan’s progress to produce the monthly dashboard, providing leadership with detailed transparency into each initiative.

Washington, District Of Columbia, United States

Oversaw the Foundation’s Talent Development program to develop stable career pathways for individuals interested in the restaurant and food service Industry. Managed a $10.2M US Department of Labor Hospitality Sector Registered Apprenticeship contract and the $6.4M Registered Youth Restaurant Apprenticeship program awarded to the Foundation. Reported to the VP of Program Impact, managing 6 professionals and a $16M budget. ● Leadership: Enabled 300+ trainers to become experts in mentoring by partnering with a 3rd party to launch design the Hospitality Train the Trainer program consisting of 12 hours of asynchronous learning.● Communication: Awarded the Apprenticeship Ambassador to the DOL, advising the Apprenticeship for American Restaurant Organizations on education and adult career path programs.● Innovation: Worked with subject matter experts to design 3 comprehensive training programs, Registered Apprenticeship Programs for Restaurant Managers, Kitchen Managers, and Line Cooks. Programs accepted by the DOL; 6K+ individuals registered with a 79.8% retention rate; 3K+ completed while overseeing the program.● Innovation: Attracted 800+ youths ages 16-21 into soft launch across 4 states in a pre-apprenticeship program that led to entry into an apprenticeship program by instrumenting a 4-hour Restaurant Apprenticeship Exploration Course with a 3rd party.● Critical Analysis: Built the DOL’s Food and Beverage Competency models by identifying the core competencies needed for this career specialty by working with SMEs nationwide, holding workshops, and gathering input from group sessions, surveys, and personal interviews.

Washington D.C. Metro Area

Hired to provide leadership and guidance to develop programs that support Active Duty, Guard, Reserve, Veterans, Military Spouses, and Military Children to transition into the restaurant and food service industry. Reported to the VP of Program Impact, managing 1 professional and a $750K budget. ● Leadership: Empowered 150+ staff to consistently evaluate Food Service Operations globally for the Best in Military Food Service Competition by driving the adoption of the standards to follow via training.● Communication: Established clear pathways training program servicemembers to assist with career transitions by developing strategic partnerships with all Armed Forces branches and industry partners.● Innovation: Enabled 1.2K+ to move into restaurant management by creating a SkillBridge training program for the Department of Defense with a 24 academic hour Military to Civilian Restaurant Manager training program. ● Innovation: Created opportunity for 250+ military to sit for the ProChef Level 1 certification by developing the Advanced Culinary Training Program in partnership and delivered by the Culinary Institute of America.● Critical Analysis: Utilized military spouses to provide insight by spearheading a focus group study of 50+ military spouses, identifying trends and concerns surrounding their spouses' transition out of the military.

Nas Fort Worth, Jrb, Fort Worth Tx

Responsible for workforce education and training of ~1.2K enlisted members. Reported to the Wing Commander managing 19 Chief Master Sergeants. ● Leadership: Ran monthly leadership professional development sessions for organizational leadership on leadership, management, and supervision, resulting in a well-informed workforce. ● Communication: Delivered quarterly video messages to the organization to highlight important topics to focus on and revisit C-Suite priorities.● Innovation: Oversaw the execution of the first associate degree graduation program, which graduated 150+ students.● Critical Analysis: Reviewed Wing readiness status weekly to identify weaknesses and find solutions.

Mcghee-Tyson Angb, Tn

Responsible for the daily operations of, and the public perception of, the United States Air Force’s largest Enlisted Professional Military Education center. Managed 70 staff members, 44 instructors, and 23 classrooms.● Leadership: Directed the largest Enlisted Management and Leadership Academy with 2K students and a 98% graduation rate.● Communication: Created and presented Senior Leader Development Workshop, which detailed the meaning of the Core Values, Servant Leadership, Followership, and People First mentality; 4K+ individuals heard this message over the two years as Commandant. ● Innovation: Developed leaders by spearheading the first blending learning Hybrid Leadership course, enabling 300+ individuals to complete the 4-week online and 2-week in-person leadership development program. ● Critical Analysis: Ensured 70 faculty and staff members trained and facilitated according to the center's directives, US Air Force instructions, and directives by evaluating training effectiveness to drive future direction and growth.

Faculty Mentor providing guidance, oversight, and evaluation of new faculty members while instructing their first course with the College.Primary instructor for Financial Accounting; Financial Accounting Concepts and Principles; Cost Accounting; Effective Persuasive Writing; Contemporary Business Communication; Effective Essay Writing; University Composition and Communication I & II; and Research Writing.Workshop facilitator, enhancing students’ skills, focusing on grammar, student success, student orientation, and avoiding plagiarism.

Andrews Afb, Maryland, United States

Developed Educational Policies and Procedures for 3,000 Food Service/Hospitality specialists across the nation. Oversaw and contributed to developing 4 Vocational Training Programs for the Career Field - Food Management, Mortuary Affairs, Recreational, and Deployment Logistics. ● Leadership: Led the Training and Support teams to develop and facilitate new training courses. Over 750+ students during 16 courses a year.● Communication: Held monthly Field Manager sessions for 87 individuals across the nation to discuss changes, readiness, and training requirements.● Innovation: Built educational policies and procedures for the Air National Guard Hospitality Career Field.● Critical Analysis: Conducted Specialty Skills Workshops focusing on skill competencies and job-qualification tasks.

Dallas/Fort Worth Area

Oversee the daily operations of the Sustainment Services Flight of the Force Support Squadron. Conduct vocational training and skills development management. Plan and execute all fiscal transactions within the Squadron including purchases, travel, and budgeting; forecasting purchases and expenses; and analyze trends to conduct strategic planning.Serve as Core Cadre member, instructing Services Education, Training Management, and Readiness Management for the National Guard Bureau. Conduct Staff Assistance Visits to evaluate stability of education and training programs throughout the Air National Guard (ANG). Contribute to the continued evaluation and redesign of ANG Services Training Management and Readiness courses. Facilitate local Non-Commissioned Officer and Airmen Leadership Academy courses including Non-Commissioned Officer Leadership; First Line Supervisory; Contingency in Operations; Supervisory & Management Skills; Init Training Manager; and Air Force Training Course.• Realized $20K in savings (22% decrease) by re-writing Wing Commander Lodging policy.• Second ANG SVF to fully transition to electronic Air Force Training.• Instructed Prime RIBS (Ready in Base Services) Manager, CONUS Mortuary, and Services Training Manager courses. Qualified 36 RIBS, 42 Mortuary, and 84 Training Managers.• Developed wing-wide fitness assessment cell, targeting known problem of fitness test; led assessment cell resulting in the assessment of more than 1,200 members.

Internship to complete dissertation for PhD program. Conducted statistical analysis of core curriculum and vocational education students and programs. Additional projects included performance measures and accountability research; review of Distance Learning accreditation documents for the Southern Association of Colleges and Schools (SACS); and classroom assessment procedures. Developed working knowledge of SPSS and SAS statistical packages.

Spokane, Washington & Fort Worth, Tx

Collected, analyzed, and compared job performance data to individual knowledge skills for ANG members. Validated performance principles and developed objectives to meet academic, vocational, and technical standards. Determined cost-effective methods to deliver programs while overseeing the annual education and training budget for equipment, formal courses, and vocational training. Developed systems and tracked formal feedback and program evaluation for executive officers and subsequent managers of the organization.Fulfilled duties while completing core coursework for Doctorate degree from Capella University.

Chicago, Il

Chief Managing Employee, directing the daily operations of the Academic department. Interviewed, hired, trained, and evaluated 55 faculty and 12 administrative support personnel in the offices of the registrar, Career Placement, and Student Affairs. Ensured compliance with institutional and state guidelines and accreditation criteria. Developed new programs and protected the integrity of existing programs.Managed annual budget for equipment, supplies, faculty, and support staff. Oversaw student progress to support individual success through orientation, counseling, advising, learning support, student life, and academic progress.Instructed Accounting I; Business Law; Career Skills; English I & II; Ethics; Marketing; Word, Excel, PowerPoint, and Outlook; Organizational Leadership, and Introductory Computer courses.Appointed interim Vice President for the startup Career Colleges of Chicago (CCoC)Naperville Campus. Developed and implemented initial business model. Received Illinois State Board of Education approval to open and operate the new college.• Acquired initial grant of approval as an accredited institution for the Accrediting Counsel for Independent Colleges and Schools (ACICS).• Instrumental in increasing CCoC’s retention rate from 58.6% to 74.1%, removing CCoC from ACICS retention reporting.• Instituted Wonderlic’s Scholastic Level Exam as CCoC’s mandatory entrance exam. • Re-wrote CCoC’s catalog to comply with State, Federal, and ACICS requirements.• Created and implemented a Faculty Improvement Plan to ensure faculty members delivered quality classroom education.• As Self-Study Coordinator, authored CCoC’s self-study in preparation for ACICS’ accreditation visit.

Skokie, Il

Assistant Chief Managing Employee, governing the school’s education operation. Managed existing Oracle Developer 2000 and DBA, and Microsoft MCSE and Visual Basic programs. Developed the CompTIA A+, Web Design, and 2-year Network Career Associate Degree Programs.Interviewed, hired, trained, and supervised faculty. Reduced faculty costs by 17% while maintaining quality of education. Managed course starts, room scheduling, and equipment procurement. Streamlined academic and student functions by acquiring GradPro student database system and trained staff to use it effectively.

Nellis Afb, Nv

Hand-picked to orchestrate the revision of training programs for the Thunderbirds at Nellis AFB, Nevada. Procured furniture and computer equipment for the squadron training office and created a conference room benefitting all personnel.• Developed and instituted a computer-based training and advanced knowledge program in 35 areas of specialization, ensuring 125 pilots and maintenance, operations, and administrative airmen were qualified to carry out their duties.• Conceptualized and coordinated with a civilian developer a state-of-the-art computerized F-16 egress and emergency procedures program to train military and civilian fire rescue teams supporting Thunderbird demonstrations. Program is now employed world-wide.

Various

Managed training feedback system, Unit Career Field Education and Training plans, Unit and Base Career Development Course, and Education and Training equipment.Developed training objectives and measurement devices; evaluated and determined work center training requirements; and conducted education and training meetings. Analyzed education and training data to determine trends. Conducted unit/work center assistance visits.Instructed Train The Trainer; Principles of Instruction; Instructional Systems Design; Family Liaison Training; Supervisory Management & Skills; and Total Quality Management courses.• Redesigned and consolidated Train the Trainer and Task Certifier into one course. Reduced training days from 4 to 3; saved 2,688 man hours; and taught 1,300 students in 1 year.• Graduated in top 2% of technical Training class at Sheppard AFB, Texas.• 45th Mission Support Squadron Noncommissioned Officer of the Year; 45th Space wing Junior Education and Training Manager of the Year, 1996.

Fairchild Afb, Wa

• Worked in Food, Lodging, Honor Guard, Mortuary, and Training Management at Fairchild Base. Selected as NCOIC of Fairchild Base Honor Guard as a SrA. Planned more than 160 military ceremonies; developed comprehensive training guide and self-instruction booklet; and revitalized NCO and Airman of the Quarter Awards Program. • Instituted training with US Air Force Honor Guard to properly train honor guard personnel.• Named NCOIC of Prime RIBS at Fairchild. Developed Homestation Training Program. Trained 120 airmen in 3 months. During Central Enterprise Exercise, single-handily processed 18 Prime RIBS team members through mobility processing line.

Doctor Of Philosophy (Phd), Adult Education

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor'S Degree, Workforce Development And Training