National Lending Account Manager from 2008 - Present. Responsibilities include all aspects of account management, customer relationships, and sales. Structured goals around sourcing new flow and bulk business, negotiating contract terms, share negotiations, preparing business plans, product development, providing training, monitoring performance, resolving disputes, ensuring successful technology integration, and sponsoring targeted lending initiatives.Promoted from Regional to National Sales segment. Responsible for the account management for 3 of the 15 largest mortgage originators in the United States. Manage cross-divisional Customer Focus Team's that manage all aspects of Lender relationships.Won the National Lending Leadership Award in 2011. Award is presented yearly to the top salesperson in each of the three sales segments.Single Family Sourcing - Regional and Community Account Manager 2002 - 2008Managed all aspects of customer interactions from mortgage application through servicing for 15 large regional customers from 2004-2008 as well as over 100 community customers from 2001-2004. These were complex and diverse customer bases that included regional, community and mortgage banks.Presented with the Regional Lending Leadership Award in 2005 and 2007. Award is presented yearly to the top salesperson in each of the three sales segments.Won Premier Achievement Award for signing MetLife Bank (formerly First Horizon Home Loans) to a majority share contract after a decade long partnership with our largest competitor.

Servicing liaison between national servicers and all Freddie Mac departments and Senior Executives.Responsibilities included customer performance, systems integration, training, and strategy development.

Supported the development of PortStrat, Freddie Mac's bulk transaction stratification system.Won Premier Achievement Award for creating a simple interest accounting system for bulk transactions.Operations and Technology - Performing

Managed the daily accounting and monthly Investor Reporting for two of Freddie Mac's National Accounts.Assisted Sales Account Managers with on-site training, servicing issue resolution, and product support.Division lead for the design and implementation of GoldBill, Freddie Mac's accounts receivable software.