* Worked closely with the CEO to plan a 3-year product roadmap to digitize the operations of the firm’s car washes* Architected an out of the box, modular and multi-site vehicle tracking system (VTS) to automatically capture and store operational data of cars during the car wash process* Developed an iOS app for managers to monitor customers current wait time broken down by location and the entire day’s wait time broken down by hour* Developed a TVOS app for customers to lookup their estimated wait time and notify them when their car is ready

• Planned and implemented marketing strategies, developing the company and company products brand identity to align with long-term business goals • Collaborated with C-Suite to assemble requirements to build and deploy a responsive company website, focusing on informing leads, deep linking, and calls-to-action• Designed two B2B product websites based on user research of the products, user journey, and search engine optimization• Prepared comprehensive proposal for contract lead and compiled a list of FAQs

• Conducted analysis of clinical trials for prescription drugs in partnership with UCB• Computed drug effectiveness from 6000 synthetic patient records undergoing Phase IV clinical trials• Used machine learning to follow trends in the drug effectiveness results

• Standardized data for health IT products based on the FHIR framework to create a specification of resources called the McKesson Profile• Gathered requirements from VP of Enterprise Architecture and VP of Cybersecurity to ensure the McKesson Profile was aligned with the business strategy for the interoperability initiative• Designed data retrieval process for standardization by facilitating 11 McKesson business product owners to participate in the construction of the McKesson Profile• Developed Identity and Access Knowledge Base to enable McKesson products to use open development model and get to market quickly

• Planned and deployed an update for MAX Merial Rewards, an application for Merial customers to submit rebates, and Merial Connect, a marketing dashboard for veterinarians• Gathered requirements for business and marketing, developing the roadmap for MAX and distributing tasks among team members ensuring balanced workloads• Redesigned UI/UX for MAX Merial Rewards, updating workflows and style guides to focus on a user-centered design• Worked as a liaison between software developers and business unit to maximize operational effectiveness, allowing deployment 2 months ahead of schedule• Integrated mobile app engagement to the MAX update with push notifications, in-app messaging, and mobile analytics dashboard, increasing user acquisition by 30% in the first month of the update• Consolidated data from Merial products into a CRM database, allowing deployment of multiple large-scale marketing campaigns to engage and inform users

• Informed clients about company performance compared to the current market, by building a financial composite with company data that calculated the company ROI• Produced a portfolio allocation, managing $200 million client funds based on the firm’s strategy

•Handled with customers’ transactions, complaints, and queries•Sold monthly carwash special to benefit the company•Balanced cash drawers at the end of every shift and helped close up