Edward Babatunde Email & Phone Number

Lagos, Nigeria

Key Duties:• Collaborate with the management and department heads to guarantee the efficiency of the technology for each defined process • Provide technical expertise and support in activities related to network, server, workstation, and software applications.• Introduce different IT solutions that will help the firm reposition itself as a key player in its Industry and challenge its competitors effectively Accomplishments:• Developed a web-based project management tool for managing the firm's operations across its 9 branches in West Africa and this directly translated to a sharp increase in its service delivery, revenue and profit.• Improved the HR operations groupwide by developing a web-based application that automated Payroll preparation reducing the process by over 50%, tracked employee Attendance, and managed Leave/Time-Off requests.• Implemented an Information Protection and Information Rights Management system using Microsoft Azure to combat threat of data theft/loss and corporate espionage.• I enhanced the skills of IT staff through regular trainings and mentorship.

1004 Estates, Victoria Island, Lagos

Key Duties:• Provide expert IT support to (both residents and staff) • Responsible for disaster recovery, closing security loopholes and access levels. • Supervise system troubleshooting, backups, database, and system recovery.Accomplishments:• Deployed a ticketing system to help the Facility Management Unit in responding to and resolving complaints from over 1000 residents within the Estate that brought down the average response/resolution time by 30%. • Drove implementation and use of OrangeHRM software by the HR Department to help simplify HR operations• Initiated multiple IT policies designed to harden system security and improve network security using Sophos UTM and Netwrix USB Suite and contributed to the deployment of CCTV cameras in key areas within the estate.

Surulere, Lagos

Key Duties:• Lead IT team and report directly to the Telecoms Manager• Provide 2nd level support to users• Administer entire IT infrastructure of the firm, including Network, Servers and user workstations • Plan, coordinate, and execute hardware and software upgrades. • Act as liaison for outside vendors during installation, redeployment, repair and/or removal of equipment or services.• Perform system maintenance duties such as system backups and server patches Achievements:• I implemented a MS Active Directory environment and upgraded the existing IT and Network infrastructure.• Managed the expansion project that grew the Company’s Call Centre Unit from 20-Seats to 50 Seats• Played a key role in migrating the Company’s DB Servers to the Cloud (Rack Space)• I initiated IT policies designed to harden system security, including enhanced measures for password requirements, user access and the introduction of Cyberoam UTM Appliance.• Oversaw the deployment and management of over 12 Internet Kiosks around Lagos.

Alx-T Cloud Devops Engineer, Information Technology

International Postgraduate Diploma In It Management, Information Technology

Bcs Level 5 Diploma In It, Information Technology

Bcs Level 4 Certificate In It, Information Technology

Mcitp, Server Administration

Windows 2003/2008 Server Administration