Assumed responsibility for nationwide sales and marketing efforts, focused on business development of clients ranging from hospitals, medical groups, physician offices, veterinary clinics, medical laboratories, and independent pharmacies. Secondary focus placed on retention and further development of 400+ existing active and non active accounts nationwide;Learned and became familiar with applicable DEA/EPA regulations and procedures regarding retrieval, handling, and destruction of Schedule II-V controlled substances and medical wastes;Gained competitive intelligence regarding competitors activities and practices, so as to replace them as service provider in prospected accounts;Revised existing marketing materials and sales agreements;Arranged for travel and participation in trade shows as required;Maintained and updated customer database (ACT) to accurately reflect sales activities and account information; handled administrative tasks regarding on boarding of new clients

Assigned task of developing and growing business in far Western Chicago suburbs. Responsible for customer needs assessments, and preparation of proposals and service agreements, including pricing, service menu, terms and conditions. Built a detailed customer database and recorded sales activity, opportunities and specific account goals in Salesforce.com.

Promoted sales and purchases of used textbooks from college bookstores as well as individual professors, administrative staff, and other administrators;Managed an eight state territory, logging 40k+ miles and in excess of 150-200 nights/year, visiting over 100+ campuses a semester, averaging 40-50 client visits per day;Initiated relationships with new clients in VERY competitive, changing, and diminishing industry;Consistently 'converted' clients into using online service for purchase/sale of textbooks and engage in online marketing promotions;Provided detailed notes/observations of field trends, competitor efforts, and daily activity.

Managed a three state territory, logging over 40,000 miles/yr and servicing over potentially 7,000+ public and private schools, promoting sales and purchases of used textbooks,related reference materials, novels, and virtual online bookstore services;Grew territory from $600k to over $1,000,000 in 2 years, with territory peaking at approx. $1,750,000.Set company records for used textbook sales, new product reference and novel sales, greatest number of active clients, orders, seperate textbook buyback transactions, including highest value of a single textbook purchase, and highest total value of textbooks purchasedIdentified and targeted schools/districts conducting business with competitors, either displacing or reducing their share of business; Solicited, prepared and submitted bids for both textbook orders and sales with school districts;Responsible for marketing virtual online bookstore solutions to k-12 schools;Trained new account representatives and informally mentoried existing ones;Collaborated with marketing department with development and implementation of marketing campaigns. Worked effectively with inside sales counterpart, resulting in a cohesive partnership of caliber desired by management company wide;Increased breadth of client relationships by networking with other vendors, becoming a further resource to clients when faced with job challenges not specifically related to textbooks;

Performed and provided emergency police/law enforcement services in Chicago suburb of approximately 30,000 persons, with emphasis of identification, deterrence, and investigation of criminal activity with the goal being the preservation of life and property;Routinely and competently utilized interpersonal skills, especially persuasion, to generate voluntary compliance to federal and state laws, often under adverse conditions involving persons of varied backgrounds and lack of willingness to comply and adhere to police directives and/or possible use of deadly force;Responsible (both alone and with peers) for evaluating quickly changing events and formulating plan of action to resolve situations within specific professional and legal requirements;Routinely created detailed written accounts of events, activities, and actions which were later subject to extensive professional and legal review;Made presentations to both peers and at public events to promote departmental goals and initiatives to promote general safety and well being of citizenry;Received awards and commendations for actions that reflected initiative, determination, critical and creative thinking, heroism, and valor.

Founded and operated a small janitorial services business, servicing a peak of five (5) recruiting offices for the uniformed branches of the armed services, providing for the funding of college education;Solicited, prepared, and properly submitted bids for services to U.S. Army Corps of Engineers, in compliance with all applicable DoD contracting requirements and guidelines;Identified, hired, trained, and supervised part time employees to provide cleaning services in accordance with approximately twenty five (25) page checklist of mandated tasks/performance metrics;Interacted with recruiting station commanders to assure above acceptable levels of satisfaction for services rendered; provided extra services for special events and inspections;Documented and maintained business related records of activities and expenses for business, tax, and compliance needs;