Edward Cabrera work email
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Edward Cabrera personal email
Edward Cabrera is a President at ECEP Corp. He possess expertise in management, customer service, telecommunications, technical support, project management and 4 more skills. He is proficient in Spanish.
Ecep Corp
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PresidentEcep CorpChino, Ca, Us
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Construction Coordinator IiCharter Communications May 2020 - May 2023Riverside, California, United StatesManage engineering firms for construction permits. -
Construction CoordinatorCharter Communications Sep 2017 - May 2023Manage engineering firms for construction permits.
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Project SpecialistCharter Communications May 2016 - Sep 2017Ontario, California, United StatesManage the Work At Home Agent Program, Manage any project that will affect the call center. Provide Technical Assistance for the New Internet department. Analyze data for senior leadership.
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Project SpecialistTime Warner Cable Dec 2015 - May 2016Ontario, CaliforniaManage the Work At Home Agent Program, Manage any project that will affect the call center. Provide Technical Assistance for the New Internet department. Analyze data for senior leadership. -
Systems AdministratorTime Warner Cable Jun 2014 - Dec 2015Garden Grove, Ca• Administrator to Arris WorkAssure and SageQuest.• Create/Modify Agent Schedules using Aspect Workforce Management.• Monitor/Change Agents using Avaya CMS to help meet centers ASA goals.• Analyze Past reports to assist in future projections. • Provide Daily Reports to Managers. • Support and train dispatchers, field technicians, and the TOC, on System Tools.• Assist in the building maintenance by opening tickets to facilities and stocking supplies
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Advanced Technical SupportTime Warner Cable Oct 2007 - Jun 2014Garden Grove, Ca• Provide the highest level of technical support to the companies’ technicians that are out in the field. • Train all new employees in the position, helped develop the policy used in the department, and training manual. • Facilitate new projects within the department that effect the way new technology is handled. • Cross train other departments in current or new software and procedures. • Provide Daily Reports to Management.• Consult multiple departments for new policy and procedure changes that can affect customer support.
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Customer Service RepresentativeTime Warner Cable Aug 2006 - Oct 2007Ontario, Ca• Assist customers by provide support for various cable related products, which include high speed internet, cable television, and digital telephone
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Customer Service RepresentativeAdelphia Cable Communications May 2006 - Jul 2006Ontario, Ca• Assist customers by provide support for various cable related products, which include high speed internet, cable television, and digital telephone. -
High Speed Data LeadCharter Communications May 2004 - May 2006Irwindale, Ca• Assisted agents by helping and training them on the ICOMS, company polices, Troubleshoot products, and by taking escalated calls.• Help meet call centers objectives. • Assisted Emergency Service departments on resolving Cable related problems, such as vandalized equipment or down drops. • Responsible for all employees in the Call Center after 6pm. • Monitor/Change Agents using Avaya CMS to help meet centers ASA goals.
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Inventory ManagerNorco Auto Sales Jan 2002 - May 2004Norco, Ca• Job description included selling cars, answering phones, stocking inventory, booking out trade-ins, handling contracts with various banks, picking up titles to cars, picking up and dropping off checks.
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SorterUps Sep 1998 - Feb 2004Ontario, Ca• Responsible for ensuring boxes arrived at their proper destination by either unloading or loading boxes into multiple types of containers. • As head of the safety committee, I was responsible for training new employees on safe work habits and monitoring work areas for safety violations.
Edward Cabrera Skills
Edward Cabrera Education Details
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Devry University - PomonaTelecommunications Management
Frequently Asked Questions about Edward Cabrera
What company does Edward Cabrera work for?
Edward Cabrera works for Ecep Corp
What is Edward Cabrera's role at the current company?
Edward Cabrera's current role is President.
What is Edward Cabrera's email address?
Edward Cabrera's email address is ed****@****ter.com
What schools did Edward Cabrera attend?
Edward Cabrera attended Devry University - Pomona.
What skills is Edward Cabrera known for?
Edward Cabrera has skills like Management, Customer Service, Telecommunications, Technical Support, Project Management, Microsoft Office, Training, Avaya Products, Leadership.
Not the Edward Cabrera you were looking for?
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Edward Cabrera, MD, MBA, FAAFP
Chief Clinical Officer, Health Network One | Physician Executive | Proven LeaderMiami-Fort Lauderdale Area1teamhealth.com2 +178638XXXXX
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1nordstrom.com -
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Edward Cabrera
New York, Ny2columbia.edu, columbia.edu4 +164663XXXXX
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