Edward Castro is a Managing Director at Carelon Global Solutions Philippines. He possess expertise in bpo, workforce management, outsourcing, contact centers, call center. Colleagues describe him as "Edward "Edong" is a highly respected leader in Sykes and is looked up to by his team. Edong is a very passionate and dedicated leader. He knows his work like the back of his hand; a true BPO expert. A true and genuine person both professionaly and personaly. All the best to you my dear friend.", "Edong is an on-the-ball operations director who continues to grow his accounts by combining management creativity and adherence to standards. As of this writing, Edong is ensuring the success of the latest business I've developed for his operations unit!", and "He is one of the few people that I value as a colleague back in Sykes. With his impressive track record from Client relationship to Account management I know he will be there soaring high and reaching the stars."