Edward Dillon Email and Phone Number

• Responsible for cultivating and maintaining the partnership between Army West Point and The Aspire Group executive teams • Managed the day to day operations of the Fan Relationship Management Center (FRMC) with direct oversight of the Service and Retention team• Managed a book of business portfolio of Army West Point Athletics donors and ticket holders• Collaborated with other departments to help prepare, plan and execute various donor and season ticket holder events • Lead… Show more • Responsible for cultivating and maintaining the partnership between Army West Point and The Aspire Group executive teams • Managed the day to day operations of the Fan Relationship Management Center (FRMC) with direct oversight of the Service and Retention team• Managed a book of business portfolio of Army West Point Athletics donors and ticket holders• Collaborated with other departments to help prepare, plan and execute various donor and season ticket holder events • Lead the planning and execution of our season ticket holder experience programs• Collaborated with multiple departments to develop and implement each years ticket sales and marketing plan• Salesforce (CRM) administrator for our team responsible for the management of sales lead lists while collaborating in monthly discussions with our Salesforce point of contact to maximize our use of the software• Administrative support in submission of monthly invoices and payroll• Responsible for the Performance Analytics Report (PAR) which provides Army West Point and Aspire leadership a snapshot of the weekly and yearly performance of the Aspire sales team Show less