Edward Dizon Email and Phone Number

Manual tested RCG Onyx Plus (trading application), Onyx WebTrader (web-based trading application), OnyxWeb, rcgdirect.com, and other various trading related and non-trading related applications; created defect reports on any test or production issues; utilized Microsoft SQL Server Management Studio to access databases for testing various applications; tested Order Managers (OM) / Exchange Adapters (EA) which run on Linux servers; read FIX Protocol messages when receiving errors from exchanges; gathered requirements from different departments to improve or fix issues of admin and customer facing applications; conducted release meetings to various executives, e-Help, trading services, and development teams; led in production releases; practiced Scrum/Agile SDLC; investigated and resolved application crash errors; mastered Rally Dev software for project management and defect tracking; collaborated with a team of developers and other QA Analysts to help improve all RCG and RGS enterprise software

Provide IT support for the Smile application (trading application for stocks, options, futures, and future option markets)Daily observation and corrections of Smile Morning checks and correct trades on SmileAdd or remove various trading symbols and strikes on SmileResponsible for data feed application analyzers, Systems Guardian and Log WatcherExperience with database management on MySQL for Windows and Linux Install the Smile, Systems Guardian, chat, and other various applications on new machinesKnowledge with Windows and Linux operating systemsDaily investigations of issues on CBOE, CMI feeds, FIX connections, and other various consoles Give important feedback to application developers for updates

Received orders from clients to be placed in the futures / foreign exchange (F/X) markets via computer or phoneTroubleshooted problems on TradeStation platform(s) for clientsAdvised clients on their profit and loss reports, trading positions, account information, and various balancesGave TradeStation platform access to clients off margin calls, and take access away from clients on margin callsInformed clients on various market informationHelped clients on how to use TradeStation platformsAssisted TradeStation employees on client info, market knowledge, and TradeStation platform abilities on order placementWas responsible for the purchases and sales on U.S. Treasury Bills for clients dailyWas accountable for desk fees on order placement daily