Who is Edward Doolan? Overview
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Quick answer
Edward Doolan is listed as Service Desk Operations Support at Sun Life, based in Clonmel, County Tipperary, Ireland. AeroLeads shows a matched LinkedIn profile for Edward Doolan.
Edward Doolan previously worked as Service Desk Agent at Sun Life and Information Technology Help Desk Analyst at Infosys Bpm. Edward Doolan holds Leaving Certificate from Coláiste Dún Iascaigh.
Company email context
Email format at Sun Life
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Sun Life
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Profile bio
About Edward Doolan
Providing 1st and 2nd line support - troubleshooting of IT related problems from in-house software, client software to hardware, such as Laptops, PCs(Thin clients) and Printers. Technical assistance and support is provided for Home Broadband Care and Technical agents, Mobile Care and Technical agents, Team Managers and Operations Managers by conducting computer diagnostics to investigate, resolve problems and escalate problems to other support teams when necessary.User and password managementPrint management.SNOM Telephony support.Site access control.Adhering to client operational procedures.IT Auditing
Listed skills include Management, Microsoft Word, Powerpoint, and Research.
Current workplace
Edward Doolan's current company
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5 roles
Edward Doolan work experience
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Service Desk Operations Support
Current
Oct 2022 - Present
Service Desk Agent
Jan 2021 - Feb 2023
Information Technology Help Desk Analyst
Troubleshooting of IT related problems from in-house software, client software to hardware, such as Laptops, PCs(Thin clients) and Printers.
Nov 2019 - Jan 2021
Call Center Agent
Oct 2015 - Nov 2019
1 education record
Edward Doolan education
-
Coláiste Dún Iascaigh
FAQ
Frequently asked questions about Edward Doolan
Quick answers generated from the profile data available on this page.
What company does Edward Doolan work for?
Edward Doolan works for Sun Life.
What is Edward Doolan's role at Sun Life?
Edward Doolan is listed as Service Desk Operations Support at Sun Life.
Where is Edward Doolan based?
Edward Doolan is based in Clonmel, County Tipperary, Ireland while working with Sun Life.
What companies has Edward Doolan worked for?
Edward Doolan has worked for Sun Life, Infosys Bpm, and Eishtec.
How can I contact Edward Doolan?
You can use AeroLeads to view verified contact signals for Edward Doolan at Sun Life, including work email, phone, and LinkedIn data when available.
What schools did Edward Doolan attend?
Edward Doolan holds Leaving Certificate from Coláiste Dún Iascaigh.
What skills is Edward Doolan known for?
Edward Doolan is listed with skills including Management, Microsoft Word, Powerpoint, and Research.
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