With 15+ years of experience as a Senior Growth-Focused Leader, I have a proven background in operations, sales in addition to 9+ years of law enforcement experience. I have leveraged expertise in leading diverse teams, managing complex activities, and developing and implementing continuous improvement initiatives. I am well versed in strategic planning, training, and development. It is my passion to drive efficiency, create high-performing teams, and advance organizations to the next level.✅ Manage 15 employees, overseeing day-to-day operations, including scheduling, maintenance, customer service, and payroll, leveraging outstanding leadership to deliveroptimal outcomes consistently✅ Acquired operations during the COVID-19 Pandemic and inherited a backlog of 1200 student drivers, leveraging superior management abilities to complete the backlog within 3 months, becoming 1 of 11 counties in North Carolina to earn an up-to-date status✅ Quickly advanced within American Airlines, earning a promotion from Fleet Service Clerk to Fleet Crew Chief within the first year of tenure based on an impressive record of performance✅ Functioned as an IAM 1725 union representative shop steward and safety representative for local airline ground workers, leveraging extensive knowledge of company rules and procedures to support union members with grievances, including OSHA violations, safety infractions, attendance, rules, and a variety of regulations✅ Developed a program for repeat offenders including gang affiliation and information to assist with identification while striving to raise awareness and advance knowledge of patrolling officers in the Charlotte Metro area, resulting in a decrease in criminal gang activityContact me through this profile if you wish to connect.