• Communicated with representatives from business side, project manager, developers, and other QA team members to determine and implement effective functional, performance, and regression testing strategies• Created automated tests for the company’s public-facing and internal sites and tools using a combination of Python, the behave automation framework, and Selenium• Maintained internal testing infrastructure by tracking updates to our testing tool stack and performing updates when necessary• Examined test reports and took appropriate action, i.e. opening bug tickets, fixing broken tests, etc.

• Assisted in the deployment and testing of Penn Medicine’s EMR application, EPIC, to the newly acquired Princeton Healthcare System• Provided end user support after the EMR Go-Live at Princeton• Measured the impact of new badge readers and assisted in the deployment, drastically reducing login times

• Responsible for planning release strategies for new and existing software assets.• Coordinated necessary deployment tasks with development teams and support groups.• Assisted with migration of code from CVS to SVN repository and helped to plan branching strategy.• Managed software releases and helped triage issues that arose during deployment.

• Sold mobile solutions, products, and services to Verizon Wireless customers • Responsible for achieving and maintaining various sales goals • Gained experience communicating with customers not familiar with technology • Stressful environment with customers pushing for transactions to be completed as quickly as possible overcome with effective time management and customer interactions

• Maintained computer labs throughout the campus, providing both hardware and software support• Fielded support calls and emails involving technology enhanced classrooms• Worked together with a team of other student workers to diagnose and repair/resolve computer issues• Helped supervise and coordinate team of student lab monitors• Maintained and distributed computer and printer supplies• Dismantled and replaced entire computer labs