Edward Hall Email & Phone Number

Surrey, British Columbia, Canada

Te Puke, Bay Of Plenty, New Zealand

• Communicated regularly with line managers regarding issues on the kiwi fruit packing lines as well as changes made to packing requirements and specifications throughout the shift.• Updated data on product labels for each packing line to ensure data integrity in the supply chain.• Ensured pre-orders were fulfilled efficiently and accurately to reduce stock in storage.• Assigned stock to international orders, ensuring that labelling and packed fruit details were correct for each country.

Wellington, Wellington Region, New Zealand

• Updated property records using information from homeowners, customers and various online sources.• Supported regular and premium customers via email. Resolved issues with property adverts and estateagent website profiles and escalated technical website issues to the correct team when required.• Created a new Team Member Introduction Pack which included standard processes, resource lists and canned responses to enable quicker ticket processing and consistent user support.

Vancouver, Canada Area

• Supervised a customer service team of 10.• Trained staff: carried out full training of new rental service cashier employees.• Supported managers with rostering and task allocation.• Completed bicycle rentals and sales. Provided excellent customer service and dealt with any complaints.• Took the initiative by creating a staff handbook, training checklist and updated product menus and leaflets.• Carried out opening/closing shifts including managing the cash, preparing the store, handling late customers.

Bristol, United Kingdom

• Supported the planning and operation of equipment trials.• Carried out vehicle design work using SolidWorks, developing designs from concept to engineeringdrawings.• Conducted data analysis to determine trends in cracks found using non-destructive testing techniques and wrote reports on my findings.• Report writing including engineering management plans, business cases and engineering information booklets.• Conducted stakeholder engagement: liaised with customers and suppliers and end-users to develop requirements and take concepts through to prototypes.• Developed concept manufacturing digital traceability system to replace paper-based systems• Used tools such as Gantt Charts and Work Breakdown Structures to organise and manage workload.• Worked as part of a team to research and report on safety culture in engineering environments.

Liverpool, Merseyside, United Kingdom

• Developed seat design from concept through to completed manufacture for the ARION1 vehicle including integrated 5-point harness into the seat• Carried out research into composite material manufacturing methods• Completed hands-on manufacturing of the vehicle's composite shell including the use of fibre reinforced polymers and sandwich panels• Carried out project risk assessments• Worked with composite materials and various adhesives following safety procedures

• Developed bill of materials for upcoming oven models• Carried out British Standard testing of ovens to ensure compliance• Carried out research into heat losses and possible energy efficiency improvements• Supported the concept design of future oven feature