Edward Ke Email & Phone Number
Who is Edward Ke? Overview
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Edward Ke is listed as IT Support Specialist at Headquarters Beercade River North, a company with 20 employees, based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Edward Ke.
Edward Ke previously worked as Game Technician at Headquarters Beercade River North and Full-time parenting at Career Break. Edward Ke holds Bachelor Of Science - Bs, Electrical Engineering from University Of Illinois Urbana-Champaign.
Email format at Headquarters Beercade River North
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About Edward Ke
I find ways to make things work. I am someone who is responsible, honest, trustworthy, and approachable. I have a broad background and 15+ years of experience in providing technical support for Windows and Mac systems. I am both engaging and friendly while providing clear and concise support to customers. Certifications: CompTIA Security+, CompTIA Network+, CompTIA A+Specialties: IT Helpdesk, System Administrator, Computer Repair, Hardware and Software installation, Customer Service.
Listed skills include Operating Systems, Virtualization, Wireless, Wan, and 32 others.
Edward Ke's current company
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Edward Ke work experience
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Game Technician
CurrentMaintain and repair work on over 100 arcade games and pinball machines including some custom PS4/PS5 arcade cabinets.
Full-Time Parenting
Stay at home Dad.
It Support Specialist
* WPP contracted out IT support to IBM on March 2015 and all WPP IT support members were transferred to IBM.Delivered 1st and 2nd level IT support on Apple and Windows computers and devices.Logged, tracked and managed Incidents and Service Requests using ServiceNow.Imaged, configured and managed Mac computers and devices using JAMF/Casper Suite.Managed.
It Support Specialist
* WPP contracted out IT support to IBM on March 2015 and all WPP IT support members were transferred to IBM.Delivered 1st and 2nd level IT support on Apple and Windows computers and devices.Logged, tracked and managed Incidents and Service Requests using ServiceNow.Imaged, configured and managed Mac computers using JAMF/Casper Suite.Managed user accounts.
Independent Consultant
Diagnosed and repaired notebooks and PCs on both Windows and Apple operating systems. Installed, upgraded and repaired both wired and wireless small office networks. Setup personal backup systems and recovered data on various corrupted media.
Technical Support
Provided phone and email support involving webhosting, domain registration, email and other questions for both 1st and 2nd level support. Performed as junior system administor on Linux servers, Virtual Private Servers, Plesk and cPanel hosting servers. Managed the migration of online billing systems from Modernbill to Ubersmith and created scripts to help.
Computer Consultant
Consulted for small startups in St. Louis area on server, network and application installs/upgrades. Setup Windows NT/2000, internet connectivity, email programs and web browsers. Assisted customers on printers, scanners and various other computer issues.
Systems Administrator
Utilized HP OpenView, Service Desk and NetCool to monitor customer equipment status, provide customer reporting, and verify scheduled system backups in a Data Center. Operated on SUN Solaris and Windows NT/2000 workstations to troubleshoot problems and escalate any unresolved issues through a trouble ticketing system. Provided Virtual Hands Service for.
Help Desk/Network Technician
Responsible for maintaining and troubleshooting a fixed wireless broadband WAN in eight cities across the United States for over 1000 customers. Configured static IPs and ports in Cisco firewalls as well as basic tasks in Cisco routers and switches. Supported customers on web page design, email problems and other networking issues.
Edward Ke education
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University Of Illinois Urbana-Champaign
Frequently asked questions about Edward Ke
Quick answers generated from the profile data available on this page.
What company does Edward Ke work for?
Edward Ke works for Headquarters Beercade River North.
What is Edward Ke's role at Headquarters Beercade River North?
Edward Ke is listed as IT Support Specialist at Headquarters Beercade River North.
Where is Edward Ke based?
Edward Ke is based in Chicago, Illinois, United States while working with Headquarters Beercade River North.
What companies has Edward Ke worked for?
Edward Ke has worked for Headquarters Beercade River North, Career Break, Ibm, Wpp, and Self Employed.
How can I contact Edward Ke?
You can use AeroLeads to view verified contact signals for Edward Ke at Headquarters Beercade River North, including work email, phone, and LinkedIn data when available.
What schools did Edward Ke attend?
Edward Ke holds Bachelor Of Science - Bs, Electrical Engineering from University Of Illinois Urbana-Champaign.
What skills is Edward Ke known for?
Edward Ke is listed with skills including Operating Systems, Virtualization, Wireless, Wan, Networking, Switches, Hardware, and Technical Support.
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