Hitachi Semiconductor(m) Sdn Bhd - IT Officer (6 months)- Provide IT support for R&SA dept, and assist in developing a scanning application to scan documents and technical drawingsGreatest Achievement: 1)Although I was here for 6 months, I manage to complete a scanning module for the R&SA team. Penang Skills Development Centre - IT Trainer (6 years)-Train college students in C , C++ and VB programming, MS Office and preparing students for CCNA certificationGreatest Achievement: 1) Became one of the pioneer trainers to complete the CNAP (Cisco Networking Academy Program) 2) Organized open day for PSDC to get enrollment for CNAP. We manage to open 2 classes despite having limited resources for organizing the open day program.Dell Global Business Center Sdn Bhd A) Project Manager (1 year)- Perform planning , scheduling and managing timeline and resources to ensure a successful deployment Greatest Achievement:1) Dell was setting up their first factory in Chennai. and for 2 weeks , I help to setup the tools with minimum issues and conduct high level introduction to our factory tools to newly recruit Indian operators B) Database Developer (3 years)- Provide development logic in store procedures and support for Manufacturing teamC)Process Developer (2 years)-Working in the Business Readiness team. my role is to create new processes and inform Omega users on new enhancements and prepares documentation and training materialsD)Program Management IT (8 years)1) Project Coordinator – creates RFC (request for change) tickets , represent the change during a Change Approval Board meeting, engage implementation resources and provide coordination during implementation of change2) POC for Regional Finance application – understands requirements from business on app enhancements and liaise with development team to develop solution, plan and coordinate on testing and deployment.3) Compliance POC i) work with SME to gather evidence for internal and external audits iii) Prepares bi-weekly compliance status to top management Greatest Achievement:1) Successfully remove application from Payment Card Industry (PCI) zone to office environment due to application no longer store credit card information.2) Coordinate an emergency change when invoices are not sending to an application. The impact is Dell will not be able to collect $28 million and impacting cash flow for Dell. 3) Handles expedited change whereby a refund process for an application is not working. A fix was in placed to prevent lawsuits and further bad customer experiences.