Edward Kok Email and Phone Number

Corporate account management for Hypermarket and Petrol mart in Malaysia , eg: Lotus's, Mydin, Giant, Guardian,Econsave, KK supermart , Petronas, Petron, Caltex, and etc. Provide payment solution to existing and new merchant for offline instore and online. Products like e-wallet acceptance, credit card acceptance, online payment gateway, kiosk , buy now pay later and reload products.Coordinate collaboration for merchants with partners for better awareness and market penetration.

-Conduct overall products training for agents( products benefits, feature, market strength, challenges, target market, presentation training, progress flow, etc)-Develop coaching for agent on filed attachment from sales approach to closing progress.-Perform regular assessment to unsure the calibration on best practices, methods, coaching and knowledge sharing. -Collaborate with marketing team to drive new business through inbound & outbound demand.

Achievement : -Account penetration tender worth RM 1.1 Mil, on manage print services for NSTP -Ricoh become the only provider for all photocopy machine under Top glove, by initiate Global Contract. -Account retention on device optimization for Packet One Network worth RM 400K. -Tender on devices for SGL carbon sdn bhd worth RM 200K. and etc. Responsibility: -Manage Major accounts to win new business which span across industries. -Engage and build excellent relationship with customers. -Indentify workflow, business solution and hardware opportunities and craft suitable solutions. -C-level engagement and articulate recommended solutions at board level through “high-level presentations”

Responsibility: -To achieve sales target setting by company and forecast. -Analyze on own territory, customer current situation and requirement, preparing proposal and better solution for customer. -Canvassing calls to bring in more potential prospects and new customers. -Presentation for proposal, Machine demo, Machine training for customer. -Build up rapport for new customers and also remain good rapport with current user. -Documentation for preparing contract, open account, key-in order, arranging for delivery and monitor for documentation workflow when orders has signed to ensure machine can deliver in time.