Providing support and training solutions in Microsoft desktop and server operating systems and Microsoft Office productivity software respectively to small businesses.

Develop and implement ICT strategies, budgets, policies and procedures Introduce ICT capabilities that support the business. Provides advice, support and maintenance of Windows network systems Provides advice, support and maintenance of network via remote access Conducts risk assessment and auditing of the IS infrastructure. Provides strategic forecasting and budgeting for IS infrastructural resource requirements for the Manufacturing business environment. Liaises with solution providers to assess, inform and market appropriate services and functionalities to the business. Maintains and monitors hardware and software inventory ensuring compliance. Coordinates employee IT training.

Develop and implement ICT policies, strategies, procedures and budgets. Introduce ICT capabilities that support the hospitality business. Provides advice, support and maintenance of Windows Xp network systems Provides advice, support and maintenance of network via remote access. Conduct risk assessment and auditing of the IS systems and infrastructure. Provides strategic forecasting and budgeting for IS infrastructural resource requirements for the Hospitality business environment. Liaises with solution providers to assess, inform and market appropriate services and functionalities to the business. Maintains and monitors hardware and software inventory ensuring compliance. Coordinates employee IT training

Lecturer in Information Systems Technology, Management Information Systems, Systems Analysis and Design, Computer Applications & Computer Literacy,

Develop and implement ICT policies, strategies, procedures and budgets. Introduce ICT capabilities that support the hospitality business. Provides advice, support and maintenance of Windows Xp network systems Provides advice, support and maintenance of network via remote access. Conduct risk assessment and auditing of the IS systems and infrastructure. Provides strategic forecasting and budgeting for IS infrastructural resource requirements for the Structural Engineering Drawing Office business environment. Liaise with solution providers to assess, inform and market appropriate services and functionalities to the business. Maintains and monitors hardware and software inventory ensuring compliance. Coordinates employee IT training

August 2004 ­ Jan 2005 Developed and implemented strategic sales and marketing plans for HrPlus Anywhere, Human Resource and Payroll solution. Developed marketing plan for the introduction of new online software solution MyHrp targeted at small business community. Managed and directed the processes of Business Development, Administration, Support/Help Desk, Project Implementation and Training with a staff of approx 20 employees.

Developed and implemented IT strategies, budgets, policies and procedures. Directed and maintained Windows SBS 2000 network systems. Conducted risk assessment and Auditing of the IS infrastructure. Provided strategic forecasts and budgeting for IS infrastructural resource requirements for the services, manufacturing and hospitality business environments. Maintained hardware and software inventory. Managed a budget of 3,000,000 TTD in hardware and software solutions for the services, manufacturing and hospitality business environments. Monitored and ensured software compliance. Coordinated employee IT training. Liaised with solution providers.

Managed the sale of the Human Resource, Payroll and Accounting software represented by HRp5 and Impact respectively. Identified and developed sales forecasts. Profiled, interviewed and consulted with customers.

Managed sales personnel. Developed sales budgets and forecasts of 12,000,000 TTD. Coordinated marketing and sales strategies for the introduction of new products. Developed IT strategies and risk assessment procedures and policies. Designed the structure of the sales division to meet strategic targets. Procured, monitored and controlled the inventory of IT products and solutions. Marketed IT systems management solutions as supplied by the Hewlett Packard Corporation, including the Openview suite of Programmes. Developed relations with suppliers of Facilities Management, Human Resource and

Devised the marketing strategy for increasing the market share of the product locally and regionally. Managed sales personnel, designed the structure of the sales division to meet strategic targets, and coordinated sales budgets and forecasts. Developed IT strategies and risk assessment procedures and policies. Marketed the Human Resource Information System GENEVA. Developed selection criteria and conducted interviews for the recruitment of sales staff.

Design and deliver course content on Human Computer Interface Design and training in the Microsoft suite of software with focus on Word Excel and Outlook.

Trained, supported and maintained the network and ancillary systems. Managed the integration of the Novell and NT servers. Conducted risk assessment and auditing of the IS infrastructure, making recommendations for Y2K systems readiness. Pre-qualified and arranged training of 30 employees on the Microsoft suite of products. Forecasted and budgeted for the product and service needs. Liaised with multiple hardware, software and services providers to identify appropriate corporate solutions. Developed IT strategies and risk assessment procedures and policies.

MBM), 1994 ­ 1996 Managed the marketing of PC-based Information Systems, including the Platinum accounting solution, HrPlus and Power pay Human resource information system and project management of network installations. Increased annual sales performance to exceed $1 million, which resulted in a promotion after one year of sales. Coordinated and monitored divisional budgets. Purchased IT-based products from multiple suppliers. Improved marketing strategies for new products and liaising with advertising agencies. Developed tools for sales tracking and forecasting within the department. Managed a team of sales personnel. Designed the structure of the sales division to meet strategic targets. Developed selection criteria, and conducted interviews for the recruitment of sales staff.

Document all incoming commercial and passenger vehicle service requests and assign to technicians in consultation with shop floor supervisors.