Responsible for regulatory supervision of around 1,000 client cases, with additional specialisms in systems improvement, and investigation effectiveness. Strong regulatory/legal background, backed up with custom business information systems development with VBA / Visual Basic.

I am excited to be working on a range of leading edge software solutions into the Telecoms, Media and Retail space. As Product Marketing Executive, I am responsible for managing the RA Tracker 2.0 Revenue Assurance solution, from a product management perspective, and also work on M2M and BPM solutions. I define and lead campaigns and manage the Social Media content for RA Tracker 2.0. I am also delivering the Talent Brand for Symbox - creation of content to show potential candidates what our culture is. I am also actively involved in finding the right talent to join this fast-paced and growing company.

James Clemence is a product marketing consultancy. I work in key clients accounts, leading a number of campaigns and Social Media strategy, for Symbox particularly. I am also involved in the development of James Clemence Ltd, aiming to grow client accounts and delight our customers.

Direct Telesales - Outgoing, Cold and warm calling, direct "sales" getting direct debits set up on behalf of numerous charitable organisations.

Adoption Handler - Animal Welfare duties, as well as responsibility for developing and making sales to customers in a fast paced environment where every sale had to be the right one, down to the last detail. These sales had to be performed amongst regular welfare/cleaning duties and volunteer supervision.

World leading training in Personnel Development, Team Leadership, and problem solving.Led teams from 8 to 80 people in challenging, results-driven environments.Wrote and managed detailed contingency plans for a simulated operational environment.Supported recruitment activities, and developed candidates to fit rigorous selection procedures.

Highly demanding and very varied role supporting town centre development. Required independent working and ability to quickly learn on the job.Data Entry - Geographic Information Systems.Stakeholder Engagement - Door to Door canvassing/Cold calling.Event planning and Support - B2B sales and engagement.Community Engagement - Cold calling and data gathering.Risk Assessment - Office H&S assessments.Copywriting and SEO/linkbuilding - Using Proprietary CMS.Project Management - Planning and prioritising for continuation of all of the above. Structures, outlines and knowledge management systems created for all of the above projects due to cold-desk handover necessitated by council budget cuts.