- Support, mentor, and motivate your salaried and hourly workforceo Promoted 2 Area Managers to Operations Managers in 2023o Promoted 1 Area Manager I’s to Area Manager II’s in 2022- Lead large-scope projects with site and regional impacto Owned Safety KPI’s in 2022 through the execution of safety initiatives and partnership with safety stakeholders of all levels. o Owned Diversity, Equity and Inclusion Project through 2023 promoting associate to manager communication and development- Owned Infrastructure development and success in 2023o Supported 4 associates to shift Assitantso 3 Shift Assistants to Area Managers - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance with current labor and increase in attendance percentages for consistent efficiency performance. o Reducing labor hours 650,316 hours over 36 months as an operations manager at 2 Amazon sites equating to a savings of $8,616,687 compared to Anne Arundel County minimum wage. o Improved quality KPI metrics resulting in an additional 273,754 additional customers serviced.- Partnered with multiple senior leaders, supporting department leaders and program managers throughout the US to support operational innovation, success, planning, development, and execution.o Launch Amazon Process improvement programs through partnerships with multiple support departments which increased process efficiency and overall expenses within labor costs. o Safety Simulator Installation which was built to teach drivers how to incorporate core muscles when falling in inclement weather to better protect themselves from falling. Expected to reduce the amount of injury - Worldwide Scorecard Improvements based on Safety, People, Quality, and Efficiency KPI’so DBA2 in 2022 was ranked 621 of 650+ delivery stations in January to as high as 331 in July of 2022

- Consistently delivers a clean, crisp, friendly member and team member experience- In charge of both the top and bottom lines of the P&L- Lead team to achieve total fitness experience for all members- Manage all facets of the business to include sales, fitness and gym operations- Oversee sales process and systems- Manage, monitor and evaluate the performance of all gym-related managers- Hire, train and schedule all gym-level staff- Delegate, monitor, and evaluate specifically assigned responsibilities of sales team- Provide and maintain the highest level of customer service through personal actions and development of staff- Facilitate and monitor company-wide initiatives- Provide effective decision making regarding customer service issues- Ensure facility is clean and operationally sound- Plan and promote special events for the gym, monthly, to drive member engagement, using corporate marketing as needed- Responsible for managing janitorial and office supplies, printing and forms and small equipment- Responsible for taking walk-in guests to deliver results in dues, meet expectations around personal production- Ensure compliance throughout the gym

Schedule Team members for multiple departments Group Exercise, Kids Club, and Front Desk based on allocated budget • Execute Payroll for hourly employees and GGX team members accurately • Provide solutions to member inquiries as well as complaints • Drive revenue through selling memberships and personal training to all guests and members • Train and develop all incoming employees • Interview all candidates for employment • Develop and Sustain a process in which goals are achieved • Manage Budget • Communicate any issue with equipment, employees, and property to necessary department or building management • Receive, Analyze and monitor inventory • Record and document all inventory on hand • Understand Labor Management in all departments

Director of Marketing • Contact regular and prospective customers to demonstrate products, explain product features and solicit orders • Recommend products to customers, based on customers’ needs and interests. • Answer customers’ questions about products, prices, availability, product uses and credit terms • Estimate or quote prices, credit or contact terms, warranties and delivery dates. • Consult with clients after sales or contact signings to resolve problems and provide ongoing support.Marketing Director • Developed marketing strategy based on knowledge of established objectives, marketing characteristics and cost and markup factors. • Trained and evaluated new employees of marketing scripts and techniques; as well as overseen their daily activity. • Analyzed and managed department performance, efficiencies, trends and future direction and expectations. • Coordinate or participate in promotional activities and trade shows. • Evaluate the financial aspects of product development such as budgets, expenditures, research and development appropriations, or return on investment and profit-loss projectionsMarketing Manager • Developed pricing strategies, balancing firm objectives and customer satisfaction. • Managed small teams of 3-5 individuals • Developed orientation topics and materials to increase the productivity and performance of new and current employees • Delegated roles and responsibilities to co –workers in order maintain structure within the organization. • Managed marketing team including setting goals, providing incentives, and evaluating employee performance.