Edward M. Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Chicago, Illinois, Us

Alexandria, Va, Us

Completed intakes and processed appropriate paperwork for potential new clients.Uploaded pertinent client information to encrypted software to find the correct match for housing, additional supportive care, etc.Facilitated and monitored delivery of services to clients by email, encrypted software, phone calls, and meetings.Met weekly with caseload of 30 clients to provide support and monitor progress on service plan circumscribed by client.Developed strong line of communication with external sites, and other organizations to meet the needs of clients.Evaluated the physical, psychological, and social needs of clients and developed a service plan.Educated clients on service availability, application procedures and client rights.Attended additional trainings off-site to improve performance.

Maywood, Illinois, Us

Answered multi-line phones and pre-screening callers for services and referrals. Maintained tracking logs (sign-in, clothing and haircut vouchers), entered client registrations and service information into HMIS client database.Performed routine administrative and maintenance tasks per daily, weekly and monthly checklists. Pre-screened clients seeking admission to the Support Center (i.e. homeless eligibility) through intakes and provided an orientation to the Support Center.Maintained a current, up-to-date knowledge of internal Housing Forward programs and external resources that apply to the community served.Assisted eligible clients in obtaining general assistance benefits through respective townships (as demonstrated through their last permanent residency, or documented shelter night in Oak Park shelters for OP GA assistance).Assisted eligible case management staff as needed to assist clients in applying for and obtaining entitlements including but not limited to Medicaid, Social Security (SSI and SSDI), Unemployment and Veterans benefits.

Chicago, Il, Us

Established relationships with cohort students to ensure support in students’ academic performance and college and career success.Researched and provided resources to cohort students including items such as: extracurricular opportunities, internships, scholarships, financial aid support and transfer college selection.Identified needs of cohort students through workshops or other services offered by staff, college advisors, student support services or community agencies..Assisted with student workshop development and facilitation. Archived student attendance at events, one on one's, field trips and workshops through student attendance forms, data and records.

St Paul, Minnesota, Us

Led an assembly of 32 students daily through extensive SAT material, research, and troubleshooting in preparation for SAT with the goal of raising scores to improve academic competitivenessFollowed up with counselors, staff, and parents about individual student progress to ensure quality effective programming.Archived progress (SAT scores, attendance, improvement) via Microsoft office of student clients to develop strategies to improve academic performanceProofread 30+ personal statements and provided daily writing feedback daily in order to sharpen writing abilities to College-readiness levels. Developed and lead workshops of various professional items such as summer enrichment, resume-building workshops, volunteer work, and internship applications in order to improve academic readiness for College

Chicago, Illinois, Us

Performed daily office tasks to record and archive resident information.Lead evening “life skills” meetings to develop and sharpen professional skills.Assisted participants in various subject areas such as job-searching, technology literacy, and comprehension of basic English. Provided computer lab assistance to improve computer literacy.

Chicago, Illinois, Us

Monitored migrant progress on a bi-weekly basis to forecast and accelerate English comprehension skills.Organized the allocation of volunteers, tutors, and mentors to efficiently address the needs of new refugees.Mentored adolescents to successfully accomplish academic, social and cultural needs.Introduced newcomers into American culture by providing literacy strategies and cultural assimilation strategies to improve the assimilation process.

Pittsburgh, Pa, Us

Trained up to five new employees to become proficient and educated for employmentPrepared inventory order to satisfy consumer demand on a bi-weekly basisDrew up nutritional program specific to each customer in order to promote a healthier lifestyleDrove consistent quantity of sales by building relationship with customersHandled over 200 cash and credit transactions, balanced drawer, and ATM accurately as part of each shift

Tutored at-risk minorities in family literacy centers to improve retention rates at low-income elementary schools.Assisted adolescents in grade school mathematics and related academics to improve literacy, diction, and vocabulary.Taught adult students the fundamentals of English comprehension to improve job-searching and GRE-seeking prospects.

Newark, New Jersey, Us

Collaborated with leaders and fellow interns to determine the efficient allocation of resources for clients.Assisted in providing clients in micro-managing, budget setting, investment coaching and other wellness goals.Collaborated with leaders to describe 401k and other savings plans to provide retirement investment strategies for clients.

Master’S Of Public Policy And Adminstration, Public Policy Analysis

Bachelor'S Degree, Economics; Criminology, Law And Justice