Provide high level technical support to HP Indigo customers. Provide start up/commissioning on site, field validation and calibration of HP Indigo as part of maintenance contracts, provide Operator's training on site or in the office for HP Indigo customers, participation in the Costumer Care representative on call rotation.Responsibilities- Provide on-site Installation, validation of HP Indigo presses.- Provide HP Indigo operator's training.- Perform hands on on-site troubleshooting, service and repairs.- Provide high level technical support - Interface with cross functional work teams such as field applications, customer support/services.- Timely and professionally handle field service calls and issues arising from the field service visits.- Communicate with the customer to ensure maximum satisfaction and implement any necessary corrective actions.- Misc. other duties commensurate with the capabilities of a Field Service Engineer

Provide quality service to all HP Indigo customers in all assigned tasks.