• Test planning for releases of the StepWise application in alignment with corporate release scheduleo Create test schedules for all impacted StepWise application environmentso Estimate testing hours and timing of testing cycleso Determine testing resource needs to meet IT Corporate release timelineso Track actual testing hours and duration for purposes of post-deployment analysiso Write testing guidance and test cases for StepWise application work itemso Provide periodic updates to PMQS team members, leadership and StepWise Stakeholderso Collaborate with Quality Leads for corporate projects to determine test cases and resources• Deployment Preparationo Designed enhanced checklist of objects critical to the StepWise application functionality to increase qualityo Designed template for deployment plan to satisfy change management needso Coordinates regression testing resource needs for pre- and post- Production deploymento Submit testing report, regression checklist and deployment plan as part of Change Management process• Deployment Capabilitieso Migration of software packages generated in StepWise Portalo Excel file and SQL script/stored procedure changeso XML, xsl, xslt, css, xsd, dll objects/patches• Provide occasional support to StepWise users during high volumes, especially during Open Enrollment periods• Accomplishments / Acquired Skills:o Use of HP ALM (Application Lifecycle Management) to log defects, trace requirements to test cases, etco Proficient with ServiceNow application for Change Managemento Proficient in SQL Server Management Studio (queries against the SQL databases)o Completed Project Management Boot Camp (4/20/2011)o StepWise application Subject Matter Expert

• Produce Annual Renewals / Proposals for Public Sector Book of Business as requested by Sales• Increased work with self-funded financial arrangements, continued work with Fully-Insured arrangements• Projects as assigned by Rating Management

• Produce Annual Renewals / Proposals for Private Sector Book of Business as requested by Sales• Primary work with Fully-Insured financial arrangements, light training on self-funded arrangements• Provided workflow assistance to Public Sector team and EGR team as needed• Provided testing results for StepWise team as needed• Accomplishments / Acquired Skills:• Enhanced analytics and critical thinking• Proficient with StepWise, Microsoft Excel & Word, Cognos & Siebel application• Completed ALG Training and Exam• StepWise Internal Integrity Checks, Peer Review & Underwriting Guidelines Documentation• Enhanced Email & Phone communication through daily contact with Sales and other teams• Enhanced Multi-tasking and priority shifting abilities

• Work Order Reconciliations - Compared Work Order Estimate to actual costs in database• Assisted team with Exit Fee Calculation for St. Regis Reservation• Acquired