Edward M. Email & Phone Number

**Senior Client Service Specialist/Account Manager at The Baldwin Group** (January 2023 – Present) - Holds a 2-20 Property and Casualty insurance license.- Manages client communications, policy reviews, claims assistance, and compliance.- Provides coverage consultation, resolves client issues, and supports sales.- Educates clients on insurance matters and mentors new colleagues.**Account Specialist at BBI Logistics** (May 2021 – January 2022) - Developed sales strategies and managed relationships with 50+ clients.- Conducted market analysis, designed logistics solutions, and negotiated contracts.- Monitored sales performance and collaborated cross-functionally.**Head Coach at Florida Lacrosse Club/South Tampa Sticks/True Lacrosse** (May 2018 - Present) - Developed and implemented lacrosse programs focusing on athletic and character development.- Conducted practices, managed games, and mentored players.- Handled administrative duties and community engagement.**Florida Southern College** (May 2021) - B.S. in Business with a focus in Marketing.- Balanced academic responsibilities with athletic commitments as a scholarship recipient and team captain.- Member of the Division II Men's Lacrosse team, recognized as a 2-time honorable All-American.- Applied Epic, CSR24, Accord Forms, Excel, Word- Excellent time management, verbal, and written communication skills