I am a knowledgeable and informed pair of hands managing technology and associated teams. I recently earned an MSc in IT Security, plus I have an MBA so I know what I am doing in the technology and business spheres. I am also very skilled at taking teams, processes or whatever that are not at optimum and fixing them - I sort issues and problems out! . I'm also quite adept at taking teams through complex transformation events whilst keeping the lights on, systems up and the staff happy. In summary I am a confident, self-motivated and commercially astute senior IT Professional with solid experience, skills and qualifications providing a high value, quality assured, consultancy service to business. A strong reputation in cost-effective and efficient IT Management providing tangible and significant improvements all delivered via a collaborative styled leadership based on high standards, performance and innovation. Experienced in legacy systems, being an early adopter of ITIL, Agile, DevOps and Cloud environments, but also keeps aligned, informed and knowledgeable in current and cutting-edge technologies. Earns trust from clients and stakeholders alike with honest, open and motivational guidance in complex, and often ambiguous, situations. After my last engagement in Germany I went back to Malaysia to see my family for a few months (they live there as my children attend boarding school in Johor). But now I'm back and am enjoying working with Euroclear Bank in Brussels, However this ends in July 2020 so I'll be seeking another berth soon. I'm quite flexible and I can undertake many different types of task from managing teams, through IT operational management and security to consulting. Finally, I set realistic and competitive rates for my work. So there it is - if you feel you need someone like me then feel free to call me - I don't bite!
Listed skills include Itil Foundation, Itil Service Support, Itil Service Delivery, Team Building, and 46 others.