Providing young drivers with detailed information on insurance policy.

Managerial role within Halfords retail sector encompassed great responsibility and leadership skills. Successfully communicating with a wide demographic of customers and colleagues was vital in order for operations to run proficiently and to boost satisfaction and morale. This is evident through my role at the Sunbury store, in which after the first week the store’s performance in the regional area improved from being 21st out of 21 stores to becoming number 1 for 5 weeks consecutively, and then maintaining top 5 for my remaining time at Sunbury. Leading the automotive and bicycle division of the store enabled me to become qualified in basic car repairs and fittings, bike builds and repairs, dash cam hard-wired installations and pre-delivery inspections.The main responsibilities of the role were to implement store promotions, create colleague rotas and schedules, conduct bank management, attend and run weekly conference calls, produce spreadsheets and presentations every week to other stores.

Managerial role within McDonald’s provided me with the essential skills to lead a successful team in a high pace, stressful environment. Under my management I ensured colleagues were positioned to their abilities to promote smooth operations and store satisfaction. Staff recruitment and training were conducted through interviews and peer training. My passion for managing and structuring intimately lead to an excellent track record throughout my time at McDonald’s, colleagues satisfaction, continuously hitting company revenue targets whilst simultaneously enhancing productivity and colleague morale. Continuous improvement is vital to improve success and is something I encouraged and enforced, especially as Store Manager in the Feltham store.

Managed and oversaw the dining operations for high profile clients at Chelsea Football Club. Upholding the responsibility of maitre d’ at each event enabled me to implement a strong structure and time efficiency.