Edward Palmer, Csm Email & Phone Number

Altoona, Pennsylvania, United States

Bedford County, Pennsylvania, United States

Dover, New Hampshire, United States

Dissolved logistical shortfalls between Contract Manufacturer, Shipping Partner and internal Team; Resulting in 44% - 55% discount on all company shipmentsImplemented streamline shipping processes by dissolving warehouse space to a single location; redeeming ~260 wasted hours and ~$5k annuallyEnhanced and mended RMA processes; resulting in 100% RMA.

United States

Interfaces directly with Marine Engineering, Permitting, Sales, Bids and Proposals, Project Management, Supplier Management and Finance in the bidding, engineering, and implementation of terrestrial and undersea cable installationsSupports the Project Coordination team in their daily tasks of managing multiple projects from implementation to completion in.

Newington, New Hampshire, United States

Defines goals, improves technologies, and resolves problems for $100M projectsImplements program changes to identify and quickly resolve root cause issues bottlenecking production levelsCollaborates across departments to establish project guidelines and create unique products to drive profitabilityEvaluates team member performance regularly to identify and.

Lead team of 32 logistics coordinators and 6 account managers directing support for 150k testing weekly across 468 clientsResponsible for evaluating, improving and implementing processes and procedures internally and externallyCoordinated vendors supply transportation for 468 clients to meet required COVID surveillance testingRegularly evaluates team.

Somersworth, New Hampshire, United States

Spearheaded all company and client A-Z operations Lead team through creation of 10 projectsSupervised and coached ~60 sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings 80%Reduced company expenditures and met budget targets by closely monitoring, tracking and.

Somersworth, New Hampshire, United States

Lead 9 crossfuntioal teams in development, planning and execution for$330k e-commerce project resulting in 5% sales increaseSupervised and coached ~60 sales associates in product specifications,sales incentives and selling techniques, significantly increasingcustomer satisfaction ratings 80%Defined requirements for prior and existing operations, prepared.

Created manufacturing processes and improvements to increase productivity 75%Oversaw inventory fulfillment services, manufacturing and case packing for supply chain orders with rapid turnaround for high-quality and fresh product deliveryLead 9 cross functional teams in development, planning and execution for $330k e-commerce project resulting in 5% sales.

Dover, New Hampshire, United States

Managed and reorganized schedules for 180 personnel to factor in changing conditions such as shortages and evolving emergency eventsAssisted internal staff with clerical and administrative needs to maximize efficiency and team productivityCompared shipping orders and invoices against contracts received to verify accuracyImplemented lean improvement.

Newington, New Hampshire, United States

• Certified CNC Machine Operator; Certified OSHA-10
• Primarily operated on 3-5 Axis machine.
• Adhered to high level of safety by following company rules and regulations to prevent injuries.
• Properly loaded and unloaded materials in and out of machines.
• Moved finished work to correct staging area for disposition

World-Wide

Implemented new policies for critical flaws saving 850K rounds of ammunition and $2.3M per yearSuccessfully scheduled 36 time blocks for Q.A averaging 16k personnel per monthProvided direct logistic crisis support for 300+ client baseLed and managed 16 team members as well as 27 cross-functional team members in direction for support of 40k+ daily.

Certificate, Scrum Master

Scrum Master

Lean Six Sigma Yellow Belt, Logistics, Materials, And Supply Chain Management

Associate'S Degree, Criminal Justice/Police Science

Lean Six Sigma Greenbelt