Edward Pf Greene Email and Phone Number

Responsible for answering incoming high volume telephone communications while maintaining an excellent service level with the main focus on client retention, solution and business development satisfaction.Developed and executed global and national corporate travel in partnership with the client along with a budgetary guideline to negotiated airline, cars and hotels contracts.Coordinated with Travel Arrangers of senior corporate VIP management and other personnel through the Sabre computer and Rearden Voyager Online internet system, in making the domestic and international airlines, car rental and hotel reservations.

Selected by the General Manager to independently handle the day to day travel operations of Dalma Energy LLC,an International Oil Drilling Contractor.Was successful in liaising with the Human Resources Department of the company in organizing the travel of the senior corporate management personnel on business trips and the rig crew from the various rigs for their on/off hitch schedules from the rig site to their home and back.

Dealt with the day-to-day operation and supervision of Bahwan Travel Agency in Salalah, Oman reporting to the General Manager of the Muscat Head Office.Assigned and monitored the work of reservations, ticketing, administration, accounting and other clerical staff. Liaised with airlines, hotels, tour organizers to resolve issues; prepared reports to head office; requisitioned travel documents.Instrumental in successfully organizing the smooth handling of all in-coming air charters of Kuwait Airways and Saudi Arabia into Salalah during the peak monsoon season.Achieved the annual target of the branch for 3 continuous years and also secured key strategic partnerships with various government departments and corporate private companies

Promoted and supervised the activities of reservations and ticketing staff involved in providing travel advice, reservations and bookings for corporate clients including the government ministries in Oman’s southern capital. Determined customer needs and provided world class service to corporate, leisure and group travel customers.Interacted with clients via phone and email; booked airfare, cars, hotels & processed exchanges for airline tickets issuance.