Edward Philips Email & Phone Number

United States

1. Conduct 30 50 weekly Reemployment Service and eligibility Assessment interviews and 2 weekly reemployment Services workshops.2. Determined eligibility for unemployment issuance benefits in accordance with laws, regulations and policies.3. Gather, review and disseminate labor market information to employers and job seekers.4. Assist job seekers within the one stop career center with accessing community resources and other workforce service- related service.5. Collect and review complaints from employees.6. Documented and reported job seekers complaints through reporting on a monthly basis to the Monitor Advocates office.7. Assisted with conducting Job Fairs and outreach targeted to youths under the Youth Employment Opportunity Program.8. Assist Unemployment Insurance Branch through the VCC platform in resolve claim related issue.9. Assisted in monitoring and ensuring daily staffing levels in all key Workforce Services Branch functions.10. Develop workshop presentation materials11. Report and track monthly Reemployment and eligibility services assessment.12. Case manage Trade Adjustment Assistance customer to ensure they complete assigned training under Department of Labor program policy and procedure.

California

Brea, Ca

>Data Entry and assisted in providing data entry support to Special project team.> Prepared, Processed and maintained new and existing HCSC member enrollment application for the prefill department.> Interpreted to clients Blue Cross and Blue Shield, Medicare enrollment and eligibility process procedure and purchase of Health insurance from Federally Funded Marketplace.> Researched and Reconciled errors found in client healthcare applications on a weekly or monthly basis.> Determined appropriate action, made corrections and if needed submitted corrected application to ensure the determination of client suitability for Health Insurance in accordance to Blue Cross and Blue Shield Health Insurance Coverage guidelines.> Performed outbound call and assisted in taking inbound calls.> Worked cross functionally with other departments to ensure successful Completion of application and issuance of Health insurance coverage during the enrollment process.> Assisted with communications across enrollment and prefill departments.> Prepared weekly, monthly and quarterly projections for enrollment department.

Tbilisi, Georgia

- Delivering Research proposal and formal discussion on political and economic risk assessment to the host institution. - Engaging and making presentations in formal or informal discussions on issues of energy security analysis, geopolitics within the Black sea Caspian, Poverty and sustainable development. - Undertake collaborative research - Sustainable development modeling.

Irwindale, California

• Contact consumers and make payment arrangements they will keep.• Verify information and update records.• Documentation of consumer Calls.• Obtaining commitment for payments at a specific time and by appropriate payment method.• Ensuring Customer Service satisfaction.• Scheduling court services for clients

Abuja

- Documentation, policy formulation/development and drafting.- Ensuring effective processing of research/project documents and ensuring that organizations procedures/directives on research and policy documents are strictly adhered to.- Assist in preparing and maintaining logistics for events (review meeting, project monitoring, negotiations and travel) vis a vis providing support to external and internal representatives. - Handling research into policy, telecom/telecom regulatory issues and development, infrastructure investments, utilities and emerging markets.- Analysis Business reports/project requests, quotations and tracking of deliverables.- Report writing and managing general office administration.- Maintaining up to date departmental research/project file.- Providing project support to clientele on technical question regarding projects.

Kaduna

- Sales and marketing of products.- Opening up and branding of new stores ensuring that the visual appeal of stores reflect company standards- Perform daily maintenance task to include stock inventory, merchandising and re-merchandising, display, price mark down- Ensuring customer service satisfaction through maximizing customer experience by solving problems and not just pushing sales of products.- Answering customer service phone calls (inbound and outbound), responding to outlet emails while ensuring that all activities relating to customer service is strictly adhered to.- Ensure the response of customer by phone, fax, email, and proper documentation and answering of all customer inquiry and issues.- Ensure that all issues relating to customer paper and computer work (in regards to customer accounts) are processed speedily and timely and also ensure the coordination between customer account and other department. - Build lasting relationship with customer by contacting, follow up on purchase suggest merchandising and invite them to upcoming event-Ensuring that all store within a territory is covered once every 4 days, also ensure that defined processes are being followed and documentation accurately adhered to.- Ensure achievement of sales targets and store goals - Provide documentation and reports to departmental head so as to ensure measurement of performance in my assigned territory.

Kaduna, Nigeria

- Drafting relevant materials for dissemination.- Conducting field monitoring, visit, participating in review meetings missions project work plans, minutes taking and maintaining documentation.- Recording all financial/project transactions in accordance with IFEE’s requirements and procedures, general procurements, drafting campaign and advocacy work plans.- Collecting and imputing data collected by project monitoring team.- Project coordination and tracking of deliverable that reflect project performance.

Master'S Degree, International/Global Studies

Activities and Societies: Sigma Iota Rho

Bachelor'S Degree, Political Science

Education record