Managing the technology of 2nd largest Fixed Broadband operator in Indonesia : - Internet Infra- Video & OTT Infra- FTTH Roll Out (PMO-Design-Construction)- Operation & Maintenance (Infra, OSP)- IT & Analytics

Roles during this period :- Digital Transformation- Customer Interaction (Call Center, SocMed, Web, App, Correspondence, Walk In)- Digital Channels- Sales Application Processing & Fulfillment- 1st and 2nd Layer Customer Technical Support- Collection, Retention & Churn Management- Branches Operations- IT (BSS, OSS, Software Development)

Roles during this period :- Fiber Optic Network Expansion (Roll Out)- Site Acquisition & Permit- Branches Operations & Engineering- NOC- HFC, IP, Video (Operations & Engineering)- BSS, OSS - Data Center Management

Plasmedia is an IT solution provider with 100+ people strong.In early years, Plasmedia focus was on enabling business to exploit the opportunity in early internet era. Plasmedia was involved in several notable projects such as Ojolali (among first Indonesia e-commerce sites), GetEkstra (first online loan apps for GE Capital), AutoCyberCenter (first end-to-end automotive portal for Astra Credit Company).After dot com era, Plasmedia focus was on collaborative technology : online solution, intranets, document management, workflow, knowledge management, business intelligence, and e-government projects..Notable results : - Preferred Microsoft Gold Partner in SharePoint Technology- Preferred Website Solution Provider (with strong portfolio in Banking and Telco industry)- 10x revenue growth in the last 5 years- 98% implementation success rate (in 400+ project execution).Roles :- 2006-2009 : CEO- 2003-2006 : Sales Director- 2001-2003 : Business System Solutions (ERP) Head - 1999-2000 : Operations Head

Last role : managing the back office (payment, transaction, settlement) of all electronic transactions (VISA, Master, 3rd Party Bill Payment)1998-1999 : Electronic Reconciliation Manager1997-1998 : ATM Operation Unit Supervisor1996-1997 : Special Project (Banking System Migration)