• Support verification and validation activities for DOD systems. • Tasks for Systems Engineers on SSDS project: Deriving lower level requirements and managing requirements and verification details in DOORS - Authoring test plans procedures and standard operating procedures - Developing Requirement Verification Traceability Matrix (RVTM) - Working with system and design engineers to correct errors in designs based on test failures• Engaged in team-building practices while enhancing program performance by documentation design and presentation.• Drafted testing documentation which was peer-reviewed, edited, and ultimately submitted to our customers.• Performs system level requirement verification utilizing specification databases and Lockheed Martin proprietary data analysis tools.• Conducting modeling, integration and testing as a part of the SSDS project.• Supported customer reviews. • Coordinated activities of radar systems team to deliver specifications. • Planned and coordinated software builds• Supported LM Project Engineering and coordinated the activities of the SSDS group in support of Navy tactical computer program development. • Coordinated build planning and test support for all supported baselines.

· Support verification and validation activities for FAA systems.· Perform highly complex testing and analyze network systems development including integration, systems testing, probability testing, field test plans and customer acceptance plans to maintain the credibility/viability of the system.· Investigate and report complex operational matters of significance in conjunction with other engineering and technical support to ensure cost effective and efficient resolution to problems.· Provide technical expertise and guidance in design, development, implementation, and maintenance of test processes and diagnostic programs for systems testing.· Support Leads and consult with client management on complex systems; determine system requirements; recommend process and/or program improvement, coordinate with project team and follow through on implementation.· Design and develop test plans, procedures and tools.· Conduct customer-witnessed testing and document results.· Provide guidance to less experienced team members.· Organize and maintain baseline regression procedures in support of operational releases.· Support Operational patch testing, including system and adaptation changes.· Demonstrated analytical and problem-solving ability.

• Responsible for electrical engineering tools release management but not limited to National Instruments and Asset Intertech applications• Work closely with a Test capability lead, to develop custom installs on Windows and licensing support to an internal user community• Proactively manage priorities and organize work schedule in a dynamic, interrupt driven environment• Build relationships with engineers across Raytheon businesses to develop and deliver integrated engineering solutions• Identify, document, and champion engineering automation best practices and improvements which facilitate engineers being more productive• Engage strategic vendors for Electrical Engineering technology evaluations and improvements supporting Raytheon’s strategic requirements• Facilitate Supplier Technical Engagements, as needed, to mitigate and resolve critical engineering needs• Proficiency in various Windows programming languages/scripting (C, C++, C#, AutoIT)• Knowledge of electrical design (Xpedition tool suite), design verification (Valor NPI), and fabrication & assembly drawings (Blueprint)• Knowledge of software configuration management process• Familiar with System Security Plan requirements

Provide deployment and support for, and maintain technical expertise in, the FAA's STARS program as a contractor under ATEC LLC.• Proficient of using C language on a Linux environment• Able to support software applications in Linux• Provide expertise in updating and developing communication applications using TCP/IP and HDLC• Experience with C# in windows environment.• Develop and manage Linux shell scripts to automate testing and operations.• Work collaboratively with a team or as an individual on each assigned project to meet deadlines and deliverables.• Monitor NAS system, software and FAA procedural requirements when providing STARS deployment support, testing and interface of software and computer systems.• Ascertain STARS/TAMR and Elite system being deployed are supportable,• maintainable and certifiable.• Gather Data for (FRD) Facility Reference Data.• Load software, firmware, adaptation and configuration.• Ascertains user requirements, performs system-wide analysis and functional allocations, exhibits an understanding of the requirements and of the responsive approach to the customer, and satisfies the customer requirements.• Work independently under general guidelines or objectives.• Maintain and prioritize high levels of quality while multitasking.• Operating Systems: LINUX, Solaris, CISCO• Configure, maintain and administer version control tools

• Designed dashboards for tracking system resources, events metrics, and data gathering.• Ported legacy service alerts to newer monitoring systems.• Monitored and managed cloud-based services and servers.• Facilitated the scheduling, review, and deployment of application updates.• Communicated with partners on issue investigation status and incident resolution and shared findings with the online team and updated information in the issue management

• Setup repair for hardware issues. Using ticket system. Resolve system-wide issues. • Unlocking accounts and resetting client’s information. • Assisting users via telephone or remotely. Respond to email messages for customers seeking help. • Install modify, and repair computer hardware and software. • Providing technical support for corporate users to include setting up computers, passwords, rights and responsibilities using Active Directory (Computers and Users), break fix printer support, network connectivity and VOIP troubleshooting. • Software and hardware, such as application problems, printing or network connectivity issues.• Identifying and prioritizing calls and highlighted potential problems, ensuring that targets are met in line with tight key performance indicators while resolving problems upon first contact and escalating request to appropriate application specialists. • Completing operations functions, escalating as necessary to report any identified problems.• Maintain the call tracking system and Knowledge Base through the input of resolutions to issues and tracking issues that are escalated to a higher level. • Quickly and conscientiously handling of incoming communication to the Service Desk including phone calls and e-mail while documenting using Core and iLOG ticketing system for client issues, escalations, and solutions. • POS systems support • Provided maintenance, configuration, installations for POS devices • Acquiring and maintaining a highly competent knowledge of relevant products, current support policies, and methods of support delivery.• Notifying customer of issue status and following-up with customers to ensure problems have been resolved satisfactorily.