Edward Singleton Email & Phone Number

Rovaniemi, FI

Frankfurt Am Main, Hesse, Germany

Oberursel, Hessen, Germany

• Senior Analyst within Thomas Cook Group IT, supported the Technology Leadership Team and Project Managers with governance functions
• Worked across several different teams within the Governance, Commercials & Planning space to provide valuable support where gaps have appeared and ensure teams are able to continue meeting their objectives
• Managed third party resources located in Kyiv, Ukraine to help deliver team objectives
• Enhanced project approval process to speed up approvals by up to 20%
• Created a SharePoint tooling to reduce the amount of effort in maintaining excel documents and the ability to have on demand real time data for project approvals.
• Ensured project documentation coming into the approval chain was to a high standard and fully completed

Frankfurt Am Main Area, Germany

• Reporting Manager within an IT Infrastructure PMO Team supporting two teams under the Client Services function
• Utilised SAP Business Intelligence to query multiple databases and extract data to Microsoft Excel, where it could be manipulated and presented via PowerPoint and SharePoint
• Produced portfolio reporting for senior management and stakeholders
• Developed reporting standards for two teams within Deutsche Bank
• Chaired requirements meetings in order to develop high level portfolio reports for senior management
• Created KPI reports for two teams, and attended the management meetings to justify reasons for Red and Amber KPIs

Frankfurt Am Main

• PMO Analyst within the IT Infrastructures Special Projects Service team which delivered large infrastructure projects
• Supported project managers with the day to day use of the Clarity PPM tool, including the integration of MS Project
• Created and maintained Clarity PPM project for Project Managers during the project lifecycle
• Was an integral part of process governance, implementing many standards and processes for the project managers
• Chaired steering committees with senior management and stakeholders to ensure continued support for projects and issue resolution
• Supported new joiners on the team to ensure they had all the correct tools and documentation to perform in their role

London, United Kingdom

• Part of the team that delivered a Delegate Management System (DMS), back filling all of the data on the system prior to its release
• Wrote a well-received system user guide for the DMS
• Created use case diagrams using Visio for testing the system prior to full release

Ba (Hons) Combined, German And European Studies

Education record