Focused on the growth of consumer acquisition, engagement and retention. Maintained and improved the engagement platform utilized by various app teams and stakeholders to experiment and engage users across various applications and platforms.• Led a 7-person vendor team to implement and launch 360 campaigns annually through weekly backlog meetings using Azure DevOps.• Created team User Stories, determined priority, and ensured requirements were sufficient for development team estimation.• Validated all User Stories for acceptance criteria and use before deployment to production.• Owned and updated 120 items for the engagement platform Wiki.• Conducted reach improvements for the engagement platform by collaborating with engineering, data, privacy, design, localization, and governance teams to introduce 3 features.• Performed as Privacy driver for Microsoft Office engagement efforts.

Received extensive training in MVC .NET Core | CSS | HTML | JS | C# and Azure from a certified Microsoft Training Partner. For more information see below,"Microsoft Software and Systems Academy (MSSA) provides transitioning service members, Guard, Reserves and veterans, including those with clearance, with critical career skills required for today’s growing technology industry."

● Led a team of 15 in 3 alternate departments which resulted in a profit increase of 10% by demonstrating leadership utilizing project management processes.● Strengthened profound relationships with 100+ tenants by establishing trust and providing industry expertise to generate annual revenue of $3M+ with a minimum occupancy of 80%+.● Negotiated with 50+ vendors to complete 20+ projects, often in parallel, within scope, and under budget.

Accelerated the creation of the Los Angeles Technonet team through extensive onboarding and performance management focused on the initiating and the planning process groups of the project management life cycle.• Recruited and assisted in leading a team of 5 members in integrating project initiatives and documentation utilizing agile project management software (Jira) to provide best practices of the IT industry to the teams in Japan.

Business venture my passion for fitness and entrepreneurship. Helping clients achieve their goals by creating nutrition plans, optimizing workouts and providing fact-based supplement information.• Established and managed a sports nutrition store focused on helping clients achieve their fitness goals; located in the heart of Koreatown in Los Angeles, CA. • Evaluated each customers’ goals and needs to appropriately promote sports nutrition products and tailored nutrition/workout plans.• Strategized and executed business plans and marketing programs that resulted in a gross sales increase from $200 to $8,800 per month, as well as successfully obtained 50+ 5-star reviews on Yelp.com within 1 year.

Exemplified excellent interpersonal communication, marketing, public speaking, sales management, interviewing, and counseling skills in a customer focused and collaborative team environment.● Attained Recruiting Station of the Year by cultivating trust and building strong relationships with students, parents, educators, and community officials in 6 high schools and 2 colleges.● Empowered 200+ candidates through mentorship by creating a safe space to develop teamwork, leadership, and communication skills.● Awarded Recruiter of the Month and runner-up for Recruiter of the Year by managing full recruitment cycles for 90+ candidates with a 97.5% retention rate by demonstrating accountability and ownership of candidates.

Electrical engineer with expertise in inspecting, troubleshooting, and repairing highly intricate weapon systems. Supervised and mentored 5+ team members in repairing ground ordnance lasers, night vision devices, and other fire control systems used in tanks, howitzers, guided missile systems, and light armored vehicles.● Achieved 2nd in the Electro-Optical Ordnance training with a 98.5%. ● Achieved 2nd in class in Micro-miniature Repair Course in developing test routines to isolate faults on circuit card assemblies by utilizing problem-solving.● Saved the Marine Corps annual savings of $200k+ and received Meritorious Mast by designing diagnostic test routines to reduce electronic waste.● Provided expertise in collaboration with British Aerospace Marconi Systems (BAE) for the successful integration and testing of a cutting-edge weapons system.

● Awarded the Navy Unit Commendation for the collaboration of logistical support and safety of 150k+ personnel during Operation Iraqi Freedom.