Edward "Ted" Goff Email & Phone Number

Austin, Texas, Us

Valencia, Ca, Us

● Prepare business requirements documents for application development.● Use/Create advanced SQL queries to mine/fix data, ad deliver reports to customers.● Lead activities for system migration projects.● Handle and prioritize multiple customer deliverable projects.● Primary customer liaison for Lockheed Martin Total Chemical Management across 15+ worldwideLockheed Martin sites.● Drive user adoption across all supported Lockheed Martin sites.● Prepare presentations for Lockheed executive meetings.● Prepare and deliver web and classroom based training for proprietary software used by customers.● Provide support, setup, delivery, and training for proprietary iOS app used for chemicalmanagement scanning and warehouse operations.● Provide support for inventory, sales orders, customer data, and reports in proprietary software.● Participate in continuous improvement sessions at customer facilities.

Valencia, Ca, Us

Communicate with internal/external clients, teammates and suppliers via email & phone Navigate proprietary software, database, spreadsheets and internet websites to resolve issues Update product and system information to support customers, operations and purchasing teams Balance multiple priorities including daily client support and new projectsOversee migration of several large clients from one ERP system to anotherLead a team of Catalog Associates as point of contact for large Aerospace clientDefine process/strategies for improving flow of customer informationWork with developers to define customer needs, to make system more efficient

Valencia, Ca, Us

Communicate with internal/external clients, teammates and suppliers via email & phone Navigate proprietary software, database, spreadsheets and internet websites to resolve issues Update product and system information to support customers, operations and purchasing teams Balance multiple priorities including daily client support and new projectsOversee migration of several large clients from one ERP system to anotherLead a team of Catalog Associates as point of contact for large Aerospace clientDefine process/strategies for improving flow of customer informationWork with developers to define customer needs, to make system more efficient

Oversee the daily operations of the Austin facility. (Purchasing, Shipping/Receiving, Sales Support)Manage 15 employees in day to day businessInteract with upper management on daily basis to give project and business updatesGive presentations to upper management and outside companies upper management on business plans and operationsManage the day to day business with Amazon.com as a primary vendor for scientific suppliesOversee the software conversion from MAS200 to Netsuite ERP/CRM softwareConsidered a “power user” within Netsuite softwareInteract with customers to gain knowledge of production schedule in order to forecast needs for materialsAnalyze metrics from Netsuite in order to predict customer trends and future needs for on-hand stockCreate SOP/KPI reports for publishing in company handbook

Oversee the daily operations of the Austin facility. (Purchasing, Shipping/Receiving, Sales Support)Manage 15 employees in day to day businessInteract with upper management on daily basis to give project and business updatesGive presentations to upper management and outside companies upper management on business plans and operationsManage the day to day business with Amazon.com as a primary vendor for scientific suppliesOversee the software conversion from MAS200 to Netsuite ERP/CRM softwareConsidered a “power user” within Netsuite softwareInteract with customers to gain knowledge of production schedule in order to forecast needs for materialsAnalyze metrics from Netsuite in order to predict customer trends and future needs for on-hand stockCreate SOP/KPI reports for publishing in company handbook

Washington, Dc, Us

Attended academy to become agent

Austin, Tx - Texas, Us

Post payments to accounting systemManage collections for past due accountsPerform credit checks for B2B new accountsResolve short payment issuesMonthly reconcillation of accountsCustomer account managementEntry of sales ordersEntry of purchase ordersProvide customer service via phone and e-mailReport directly to CEO on any financial issues

San Antonio, Tx, Us

On-Duty Manager for central checkout on any given shiftProvide superior customer serviceOversee all safety measures are being followed by crew that is workingProvide hourly reports to store management of sales amountsManage man hours vs. sales on a daily basis using prescribed formulaOversight of weekly man hours used vs. man hours allowed

Anaheim, Us

Liaison between Anaheim Police and the Anaheim Convention Center and Parking Operations for the Disneyland ResortMitigate city traffic to the parking lot with the most inventoryMonitor traffic flow on the streets of Anaheim around the ResortDuty Supervisor for Resort Transportation and Parking Periphery OperationsRespond to emergency situationsRespond to Guest concerns and resolve any complaints that may ariseProvide coaching and counseling to Cast Members who are not following Location Operating GuidelinesEnsure 100% Guest satisfactionOversee daily toll plaza operationsResolve and over/short issuesMonitor specific area of Resort Transportation and ParkingMonitor and distribute Cast Member breaksRespond and resolve and Guest concerns that may ariseMonitor Cast Member appearanceMaintain show standards of area assigned to