Edward Tobin Email & Phone Number

Smithfield, Ri, Us

Us

Responsible for driving technology strategies, defining client system processes through new enterprise technology platform, CareStack.

Randolph, Massachusetts, Us

Restructured facilities division, revamped team resources, implemented new sales process/procedures, and defined team design practices that reduced turnaround times, improved sales and margin levels while maintaining original sales annual target of $6M and improved margin by 2% points during Covid-19 pandemic.

Olathe, Ks, Us

Directed end-to-end IT operations involving data, application development, IT portfolio and governance, infrastructure, and operational activities for smooth workflow. Transformed manual data capture to fully automated routines.• Led corporate merger activities, such as resource synergy analysis, data migrations, corporate operational strategies, product re-definition, logistical restructuring, and IT tactical and long-term assessment/planning as Change Manager and Senior Corporate Portfolio Leader.• Saved $1.1M within first six months through merger related synergy.• Decreased turnaround times and costs by 400% and 27% respectively with team collaboration.• Executed various corporate strategic initiatives, such as data security and management, client reporting automation, and mobile data collection.• Minimized product errors and costs as well as maximized efficiencies by developing third party toolsets and on-shore/off-shore resource model.• Designed project portfolio tracking and reporting tool to analyze status and progress.• Improved QA turnaround times by using Selenium.

Johnston, Ri, Us

Supported company strategic growth by transforming NBIC from small ocal insurance company to specialty homeowner’s insurance company with state-of-the-art technology. Partnered with CIO on all program strategies and procedures focusing on process improvements, resource allocations and overall deliveries. Restructured company technology stack to include service oriented architecture, plug and play solutions that were integrated via Web services to core policy, claims and billing systems. Administered budget for project development. Developed procedural guidelines aligned with ITIL practices.• Earned Celent Recognition Award–Model Insurer Compton in area of Policy Administration.• Reduced production bugs by 35% using analytical expertise.• Achieved 15M to $100M in sales within two years through effective project management

Portfolio Manager responsible for management over all development activities. Established PMO program, mentored and trained project managers through a formal PM tool kit developed to ensure consistent PM methodologies (closely tied to PMI) were used. Managed direct and indirect staff to ensure all strategic initiatives were met, and maintained ongoing relationships with senior business management teams, vendor partners, and facilitated cross department communications on short-term and long-term initiatives.

Business Consultant/Project Manager Managed Network Six’s staff and client staff to form coherent operational teams. • Project Manager to organizations, such as the MIM/ProMark Corporation, Johnson & Wales University and the Massachusetts Highway Department.• Managed the development of automated systems to improve resource productivity through a combination of changes in processes, procedures, and technology enhancements.• Coordinated the efforts of the project staff in addition to the client’s IT members. Responsible for the strategic planning, organization, scheduling and release management, including data conversion, network infrastructure, training, quality assurance, and public relations.

Program/Project Manager Recruited to provide hands-on leadership for corporate credentialing project to standardize processes and the development of an automated tracking system. Working closely with both internal and external stakeholders—e.g., healthcare providers, NCQA auditors, project management teams—for all project phases. Scope of oversight extended to requirements, design, acceptance testing, and implementation management. National Project Manager of Aetna’s credentialing processes for over 400,000 healthcare providers. Led national project management teams through credentialing of local office physicians, identified inefficiencies in local market processes and trained teams on newly developed quality credentialing system and procedures.• Created standards and processes to ensure compliance with state, federal and National Committee for Quality Assurance (NCQA) standards. • Established parameters for project management teams to resolve backlog, managed national accreditation initiatives and trained regional plan site personnel in credentialing processes resulting in reduced timelines and lower staff hours.• Managed national credentialing workload of 35 plan sites, internal and external credentialing verification vendors, receiving full NCQA accreditation for all plan sites in 1995-1997.

Bachelor Of Science (Bs), Business Administration And Management, General

Pmp Certified

Certification In Project Management