• Installed Cisco Meraki cloud based access point mesh network to replace consumer grade access points. • Set up SOHO VPN solution to permit secure remote access of home office network storage and resources. This was done using a Fortinet VPN gateway. • Designed and installed a home automation solution that included video surveillance and recording and storage, access control, and security monitoring. This was accomplished using Open Source hardware and software.

Provided IT Generalist and Cybersecurity support for an Engineering / Robotics / Aerospace Design Firm. Supporting Engineers, Programmers and Business personnel at the Novium facility.Implemented an open source SIEM solution to manage and monitor cyber-security assets. Managed a growing 3D Printfarm - enabling secure onsite access to 4 FDM printers.

• Transcribe Electronic Medical Records into multiple research databases to support MD Anderson’s research studies for new treatments against leukemia.• Provide up-to-date reports to sponsoring drug companies regarding the efficacy of novel treatments in combating various forms of cancer.

Information Technology Generalist Provided deskside and remote support for offices in Houston, San Francisco, San Diego, Santiago Chile and Toronto Canada. • Configured and supported two multi-panel matrix video walls for use in the Pattern Operations Control Center.• Installed and supported an enterprise wide video surveillance system to monitor and record activity in both the Houston office and at each of the wind farms.• Configured and supported an enterprise-wide access badge system to secure both windfarm operations and business assets.IT Field TechnicianProvided remote and traveling onsite support for 20+ wind farms consisting of two farm managers and approximately 20 technicians per site. Worked with a wide variety of wind turbine control systems and software from Siemens, Mitsubishi, and General Electric. These windfarms were located across the United States, Canada and Puerto Rico.• Supported and serviced energy transfer systems and SCADA equipment from Schweitzer (SEL), Hirschmann, ABB, Schneider Electric/APC, Eaton, Liebert, Ruggedcom, and Cisco.• Installed/serviced/replaced video surveillance cameras from multiple vendors (Axis, Panasonic, Verkada, Hikvision, Dahua)• Installed and serviced cloud-based Wi-Fi access points from Cisco Meraki and Ubiquiti.

Supporting Optometry Electronic Medical Records (EMR) management application (CompuLink - EyeCare). Performing database administration and reporting. Acting as backup IT Specialist for University Eye Institute Businesses Office. Providing remote support for two affiliated clinics in the downtown Houston area. Provided application and network support during the 2007 South West Council of Optometry annual meeting in Dallas. Implemented a Systems and Networking Usage Policy to secure research data and private patient information. Assisted in Active Directory migration and enforced group security policies. Assisted in migration from Compulink - EyeCare EMR to EyeFinity - OfficeMate EMR. Implemented a Linux based content filtering web proxy for securing clinic business web transactions. Implemented a secure internal Instant Messenger server (Jabber based) and corresponding clients for all clinic business users; to enhance inter-office communication in a HIPAA secure manner. Recommended and implemented a web-based helpdesk tracking system. These servers were implemented using VMWare virtual servers. With the help of campus Information Technology Availability Center implemented a Network Intrusion Detection System based on CentOS running under Vmware. Recently migrated several legacy servers P2V using Hyper-V running under Server 2008 Enterprise.

Provided two 12-hour shift coverage for a 24/7 NOC in downtown Houston. Servicing hardware (servers, Cisco Switches and Routers, Fiber and CAT5e cabling), Software (Apache, cPanel, Microsoft IIS, Exchange), and Network Oss (MS2003 Server, Debian/RedHat/CentOS -Linux Servers; . Also set up and configured Virtual Servers using Xen. Provided telephone, Email, and remote support for Web and Applications Servers for Zogmo's worldwide clientbase. Monitor and respond to network DOS/Spam attacks using Nagios, Snort and Cacti. Manage NOS updates/upgrades. Answer basic customer sales questions.

Supported two Medical School departments: Molecular Biology/Biochem and Cardiovascular Surgery. Performed desktop support for common Microsoft (Office 2003/Outlook/Exchange) applications as well as specialized research and clinical applications on Windows/Unix/Linux systems. Set up 4-node ROCKS Linux cluster as proof of concept for alternatives to Silicon Graphics workstations and RISC machines for bioinformatics computation. Performed LAN and Network administration duties including NAS/Active Directory administration. Performed Hardware and software troubleshooting both at client deskside and via remote access/VPN.

PC Migration & Rollout SpecialistTraveled to ten US locations (in OH, GA, CO). Assisted in the implementation of Cisco 500 series Content Engines to replace branch office servers. Backed up and reimaged end user PCs using Altiris Migration Suite and Open Source utilities. Contributed to streamlining the reimage and upgrade process. Upgraded IBM ThinkPad laptops and ThinkCenter/NetVista desktops to Windows XP Professional. Added users/PCs to new domain. Provided, "Day-After," support to end users.

Provided Desktop, Applications and Network (LAN & WAN) support for 29 doctors, 7 medical departments, and 4 satellite office locations (200 users total). Recommended and implemented a web-based helpdesk tracking system. Upgraded PCs from Windows 98 to Windows 2000. Then, later upgraded Windows 2000 PCs to Windows XP using Norton Ghost and Novell Zenworks. Implemented remote access/administration tools to support remote locations using SSL and UltraVNC. Implemented a VPN (remote access solution) for telecommuters utilizing a Linux based OpenVPN server. Designed a 802.11b Wireless network for a web surveillance system and future Point-of-Care systems.

Provided Desktop, Applications and Network support for multiple Cemex customers on the global Cemex Network. This entailed 100% telephone support. Applications included JD Edwards AS/400, 3270 terminal emulation, Lotus Notes R5. Remote support for locations in Monterrey MX was provided bilingually using Dameware, VNC and SMS for software pushes.

Recipient of Employee of the Year (1999). Provided Desktop/Network support for multiple clients in Rochester and vicinity. The following industries and businesses were serviced:Xerox: Installed, certified and documented 2000+ CAT5 cable runs in new office complex. Assisted in the configuration of Cisco Catalyst 6500 and 2900 series switches. Provided, “Day-after,” support.Anthony Jordan Health Center: Day-to-day PC & Network (100+ user NT 4.0) and application support. Implemented remote access to LAN for 2 outlying offices via DSL and VPNTown of Webster: Desktop (40 user NT 4.0) Support for Town Hall, Sewer, Highway, Parks & Recreation, and Police Departments. Implemented 4 node WAN using Cisco DSL routers and SonicWALL hardware firewallsClover Capital Management, Inc.: PC & Network (14 user Novell 4.11/NT 4.0) support. Migrated two servers from Novell to NT.Wolford & LeClair: On-call & Network (12 user NT 4.0 SBS) Support, implemented Internet connectivity and Email solution using Cisco ISDN router, NT IIS and Exchange 5.5Evans & Fox: On-call PC & Network (8 user NT 4.0 SBS) SupportH.Todd Bullard & Associates: On-call PC & Network (6 user Novell 4.11) Support, Installed various legal software packages, Novell GroupWise administration, Supervised implementation of Internet connectivity.Thomson Legal Publishing (became West Group): PC & Network (100+ user Novell 4.11) Support. Supervised I.T. asset valuation and reclamation when the company changed owners and locations.Rural Opportunities, Inc.: On-call PC & Network (15 user Novell 4.11/5.0) SupportNothnagle Realtors: On-call PC & Network (5 user NT 4.0) SupportGreater Rochester Association of Realtors (GRAR): PC & Network (10 user NT 4.0) Support. Configured and installed a training classroom. Assisted in the implementation of an inter-branch WAN utilizing Cisco 3600 series routers and frame relay for both voice and data.

Global Mail Support Team: Configured and installed 50 Compaq Proliant Servers running Novell 4.11 and GMHS into Xerox's Worldwide NDS trees.Southeast Rochester SA Team: Systems Administrator for two (200+ user Novell 4.11) Networks. Day-to-day maintenance, Patch application, Desktop & application support.

Provided desktop support for Microsoft apps and Novel Networking infrastructure. Supported Platinum Accounting Software for end users.